ISolved Payroll Specialist - AZ, GA

Distro•Chandler, AZ
•$21 - $22•Onsite

About The Position

The Payroll Specialist supports payroll functions for a growing client base and is responsible for payroll-related processing activities. The role processes scheduled and off-cycle payrolls, verifies client-provided payroll data, handles client inquiries, manages an assigned book of business, and works with supervisors and cross-functional teams to support accurate, compliant payroll processing. The position operates in a professional, climate-controlled office and involves extensive computer use, detailed data review, and regular communication with clients and internal teams.

Requirements

  • At least one year of customer service experience.
  • Proficiency with Microsoft Office applications, including Outlook, Microsoft Teams, Excel, Word, and PowerPoint, and ability to learn other applications as needed.
  • Effective time management, accurate recordkeeping, and ability to complete payroll tasks according to schedules and compliance requirements.
  • Ability to multitask while maintaining accuracy and attention to detail.
  • Strong verbal and written communication skills and ability to collaborate across teams and interact professionally with employees at all levels.
  • Intermediate to advanced proficiency in Microsoft Office, including Excel formulas, pivot tables, and data validation, and Outlook email management and scheduling.
  • Analytical thinking to troubleshoot payroll issues, interpret data, and determine solutions.
  • Good judgment in evaluating situations, identifying problems, and determining appropriate actions.
  • Ability to work with HR, Finance, and Operations to resolve payroll issues and support accurate, compliant processing.
  • Ability to handle confidential employee, compensation, and tax information with discretion.
  • High school diploma or equivalent combination of experience, skills, and education is preferred.

Nice To Haves

  • At least one year of payroll experience is preferred but not required.
  • High school diploma or equivalent combination of experience, skills, and education, including relevant nontraditional degree programs, certifications, or job training programs, is preferred.

Responsibilities

  • Provide day-to-day support for scheduled and off-cycle payroll processing.
  • Import or manually enter payroll changes, including hours, employee updates, earnings, deductions, and tax overrides.
  • Calculate payroll and verify client-provided data by generating control totals for import files and conducting manual reviews.
  • Respond promptly and accurately to client inquiries by email, case management systems, and phone.
  • Partner with Payroll Supervisors on special projects that support clients.
  • Manage and support an assigned book of business.
  • Build and maintain effective working relationships with team members and peers across disciplines to coordinate communications and client services.
  • Attend webinars and training to stay current on company and department best practices.
  • Complete projects and other duties assigned by a supervisor.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off, holidays, parental leave, and sick leave as required by applicable state law
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health savings account
  • Identity theft protection
  • Critical illness, accident, cancer, and hospital protection coverage
  • Legal insurance
  • Pet insurance
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