ISolved Payroll Specialist - AZ, GA

Distro•Chandler, AZ

15h•Onsite

About The Position

The Payroll Specialist supports the payroll function for a growing client base and is responsible for payroll-related processing activities. The role provides day-to-day support for scheduled and off-cycle payrolls, enters payroll changes, calculates payroll, verifies client-provided data, responds to client inquiries, and manages an assigned book of business. The specialist also works with Payroll Supervisors on client projects and collaborates with colleagues and other departments to coordinate services and resolve payroll issues. The role requires accurate, timely work, strong client communication, discretion with confidential employee information, and the ability to meet established schedules and compliance requirements. The position works in a professional, climate-controlled office environment and involves sustained computer use and regular interaction with clients and internal teams by email, phone, and virtual platforms.

Requirements

High school diploma or equivalent combination of experience, skills, and education is preferred.
At least one year of customer service experience.
Proficiency with Microsoft Office applications, including Outlook, Microsoft Teams, Excel, Word, and PowerPoint, and ability to learn other applications as needed.
Effective time management, accurate recordkeeping, and ability to complete payroll tasks according to schedules and compliance requirements.
Ability to multitask while maintaining accuracy and strong attention to detail.
Strong verbal and written communication skills and ability to collaborate across teams and interact professionally with employees at all levels.
Intermediate to advanced proficiency with Microsoft Office, including Excel formulas, pivot tables, and data validation, and Outlook email management and scheduling.
Analytical thinking to troubleshoot payroll issues, interpret data, and determine solutions.
Good judgment in evaluating situations, identifying problems, and determining appropriate actions.
Ability to partner with HR, Finance, and Operations to resolve payroll issues and support accurate, compliant processing.

Nice To Haves

At least one year of payroll experience is preferred but not required.

Responsibilities

Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
Import or manually enter payroll changes, including hours, employee updates, earnings, deductions, and tax overrides.
Calculate payroll and verify accurate entry of client-provided payroll data using control totals for import files and manual review.
Respond accurately and promptly to client inquiries via email, case management systems, and phone.
Partner with Payroll Supervisors on special projects to support clients.
Manage and support an assigned book of business.
Build and maintain relationships with team members and peers across disciplines to coordinate communications and client services.
Attend webinars and training to stay current on company and department best practices.
Complete projects and other duties assigned by a supervisor.

Benefits

Medical, dental, and vision insurance.
401(k) with company match.
Paid time off, holidays, parental leave, and sick leave as required by applicable state law.
Life insurance.
Short-term disability and long-term disability.
Employee assistance program (EAP).
Flexible spending account (FSA) and health savings account (HSA).
Identity theft protection.
Critical illness, accident, cancer, and hospital protection coverage.
Legal insurance.
Pet insurance.