IRIS Consultant - Eau Claire Area
About The Position
Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate, organized, and self-motivated IRIS Consultant to support adults, older adults, and individuals with disabilities through Wisconsin's IRIS (Include, Respect, I Self-Direct) Program. This position combines elements of case management, care coordination, social work, disability services, long-term care, and community-based support to help participants maintain independence, achieve personal goals, and direct their own services. As an IRIS Consultant, you will build meaningful relationships with participants, coordinate services, promote self-determination, and ensure health and safety while supporting participants in living the life they choose.
Requirements
- Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Sociology, Special Education, Nursing, Rehabilitation Services, Healthcare Administration, or a related field and at least one year of supervised experience working with older adults or individuals with disabilities
- Four (4) or more years of direct experience providing services to older adults or individuals with disabilities
- Current IRIS Consultant in good standing with a Wisconsin DHS-approved exemption
- Valid driver's license
- Reliable transportation
- Ability to travel throughout Milwaukee and surrounding counties
- Satisfactory driving record consistent with LSS Driver Safety requirements
- Ability to meet organizational automobile insurance standards
Nice To Haves
- Case management
- Care coordination
- Disability services
- Long-term care
- Social work
- Human services
- Aging services
- Community-based services
- Medicaid waiver programs
- Behavioral health
- Independent living services
- Person-centered planning
- Healthcare navigation
- Family support services
- Strong communication and relationship-building skills
- Ability to work independently and manage a flexible schedule
- Proficiency with smartphones, tablets, and computer systems
- Commitment to participant rights, dignity, and self-determination
- Ability to serve diverse populations with cultural awareness and respect
- Fluency in Spanish, Hmong, Arabic, Russian, American Sign Language (ASL), or other languages commonly spoken in Wisconsin communities
Responsibilities
- Develop and maintain trusted relationships with IRIS participants
- Assist participants in creating and updating individualized IRIS Support and Services Plans
- Conduct monthly participant contacts and required quarterly in-person visits
- Promote participant choice, self-direction, independence, and community inclusion
- Monitor participant health, safety, and program outcomes
- Educate participants about IRIS enrollment requirements, eligibility, and available resources
- Collaborate with Aging and Disability Resource Centers (ADRCs), healthcare providers, community organizations, and service providers
- Maintain accurate and timely case documentation within required systems
- Complete documentation within established compliance standards and timelines
- Assist with annual Long-Term Care Functional Screens when applicable
- Work independently while collaborating with an interdisciplinary support team
Benefits
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (Health & Dependent Care)
- Paid Time Off (PTO)
- 10 Paid Holidays
- Mileage Reimbursement
- 403(b) Retirement Plan
- Employee Assistance Program (EAP)
- Annual Wage Increases
- Calm Premium Wellness App
- UKG Wallet Early Wage Access
- Service Awards and Employee Recognition
- Public Service Loan Forgiveness (PSLF) Eligible Employer
- PSLF Education and Support Resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
