IRIS Consultant - Eau Claire Area

LSS•Eau Claire, WI

6d•Hybrid

About The Position

Empower Individuals to Live Independently. Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate, organized, and self-motivated IRIS Consultant to support adults, older adults, and individuals with disabilities through Wisconsin's IRIS (Include, Respect, I Self-Direct) Program. This position combines elements of case management, care coordination, social work, disability services, long-term care, and community-based support to help participants maintain independence, achieve personal goals, and direct their own services. As an IRIS Consultant, you will build meaningful relationships with participants, coordinate services, promote self-determination, and ensure health and safety while supporting participants in living the life they choose. Why Join LSS? At LSS, you'll have the opportunity to make a lasting impact while helping individuals maintain control over their long-term care services and community involvement. Join a growing organization committed to dignity, inclusion, and person-centered support.

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, Counseling, Sociology, Special Education, Nursing, Rehabilitation Services, Healthcare Administration, or a related field and at least one year of supervised experience working with older adults or individuals with disabilities
Four (4) or more years of direct experience providing services to older adults or individuals with disabilities
Current IRIS Consultant in good standing with a Wisconsin DHS-approved exemption
Valid driver's license
Reliable transportation
Ability to travel throughout Milwaukee and surrounding counties
Satisfactory driving record consistent with LSS Driver Safety requirements
Ability to meet organizational automobile insurance standards

Nice To Haves

Experience in case management
Experience in care coordination
Experience in disability services
Experience in long-term care
Experience in social work
Experience in human services
Experience in aging services
Experience in community-based services
Experience with Medicaid waiver programs
Experience with behavioral health
Experience with independent living services
Experience with person-centered planning
Experience with healthcare navigation
Experience with family support services
Strong communication and relationship-building skills
Ability to work independently and manage a flexible schedule
Proficiency with smartphones, tablets, and computer systems
Commitment to participant rights, dignity, and self-determination
Ability to serve diverse populations with cultural awareness and respect
Bilingual Candidates Encouraged to Apply
Fluency in Spanish
Fluency in Hmong
Fluency in Arabic
Fluency in Russian
Fluency in American Sign Language (ASL)
Fluency in other languages commonly spoken in Wisconsin communities

Responsibilities

Develop and maintain trusted relationships with IRIS participants
Assist participants in creating and updating individualized IRIS Support and Services Plans
Conduct monthly participant contacts and required quarterly in-person visits
Promote participant choice, self-direction, independence, and community inclusion
Monitor participant health, safety, and program outcomes
Educate participants about IRIS enrollment requirements, eligibility, and available resources
Collaborate with Aging and Disability Resource Centers (ADRCs), healthcare providers, community organizations, and service providers
Maintain accurate and timely case documentation within required systems
Complete documentation within established compliance standards and timelines
Assist with annual Long-Term Care Functional Screens when applicable
Work independently while collaborating with an interdisciplinary support team