IP Operations Assistant

Fish & Richardson•Minneapolis, MN

3d•Hybrid

About The Position

Fish & Richardson is seeking an IP Operations Assistant to join its Minneapolis team in the fast-paced Practice Systems Department. The role performs administrative and procedural work involving system maintenance, matter opening and transfers, document processing, process review, client-specific procedures, audits, reports, and forms. The assistant supports Practice Systems operations, helps address operational issues, documents procedures, maintains a project log, and completes billable projects as requested. The position requires working in the Minneapolis office two days per month.

Requirements

At least one year of professional office experience; IP law office experience is preferred but not required.
High school diploma or equivalent.
Ability to organize and prioritize numerous tasks and complete them within time restraints.
Ability to adapt procedures, processes, and techniques within established guidelines to meet position, task, or project requirements.
Demonstrated proficiency in Microsoft Outlook, Word, and Excel.
Ability to learn other computer applications with training as necessary to complete tasks.
Ability to work well in a team-oriented environment and contribute to effective team relationships.
Ability to identify issues and refer them to management, often with proposed solutions.
Interpersonal skills to communicate effectively and professionally with diverse groups of attorneys, clients, and staff while observing confidentiality requirements.
Attention to detail and ability to occasionally work without supervision, sometimes exercising independent judgment.
Ability to resolve routine questions and problems and refer complex issues to higher levels.
Ability to work in the Minneapolis office two days per month.

Nice To Haves

Bachelor’s degree or equivalent work experience.
IP law office experience.

Responsibilities

Perform administrative and procedural duties related to system maintenance, matter opening, transfers, document processing, process review, client special procedures, audits, reports, and forms.
Process requests for data and record updates in the IP system.
Assist with the matter opening process.
Maintain and manage a project log.
Document all new and revised procedures.
Support the transfers process within Practice Systems and carry out the team's day-to-day operations.
Collaborate with managers and supervisors within Practice Systems and externally as needed to support solutions to general operations issues.
Participate in regular meetings with managers in the group.
Complete billable projects as requested.