IP Operations Assistant

Fish & Richardson P.C.•Minneapolis, MN

3d•$44,600 - $55,700•Hybrid

About The Position

Fish & Richardson is hiring an IP Operations Assistant for its fast-paced Practice Systems Department in Minneapolis. The role performs administrative and procedural work related to intellectual property system maintenance, matter opening and transfers, document processing, process reviews, client procedures, audits, reports, and forms. The assistant processes data and record update requests, maintains a project log, documents new and revised procedures, supports the transfers process and the team's day-to-day operations, and helps resolve general operational issues in collaboration with managers and supervisors. Billable projects may also be assigned. The position requires working two days per month in the Minneapolis office.

Requirements

At least one year of professional office experience; IP law office experience is preferred but not required.
High school diploma or equivalent.
Ability to organize and prioritize multiple tasks and complete them within time constraints; ability to adapt procedures, processes, and techniques within established guidelines.
Proficiency in Microsoft Outlook, Word, and Excel, and ability to learn other computer applications with training.
Ability to work effectively in a team-oriented environment and contribute to team relationships.
Ability to identify issues and refer them to management, often with proposed solutions.
Interpersonal skills to communicate effectively and professionally with attorneys, clients, and staff from diverse backgrounds while maintaining confidentiality.
Attention to detail and ability to work occasionally without supervision, exercise independent judgment when needed, resolve routine questions and problems, and refer complex issues to higher levels.
Ability to work two days per month in the Minneapolis office.

Nice To Haves

IP law office experience.
Bachelor's degree or equivalent work experience.

Responsibilities

Perform administrative and procedural duties involving system maintenance, matter opening and transfers, document processing, process review, client special procedures, audits, reports, and forms.
Process requests for data and record updates in the IP system.
Assist with the matter opening process.
Maintain and manage a project log and document new or revised procedures.
Support the Practice Systems transfers process and the team's day-to-day operations.
Collaborate with managers and supervisors to support solutions to general operations issues, and participate in regular group meetings.
Complete billable projects as requested.