Invoicing Support

DH PaceJacksonville, FL
Onsite

About The Position

DH Pace Company, Inc. is seeking an Invoicing Support professional for its growing team in Jacksonville, FL. This role will provide a wide range of administrative and office support activities to facilitate the efficient operation of the department and/or managers. Individuals with experience in billing, administrative work, finance, and accounts payable are encouraged to apply.

Requirements

  • Proficient computer skills; Outlook, Excel, Word, ERP, data management.
  • Strong attention to detail.
  • Possess excellent assessment and problem-solving skills.
  • Ability to multi-task and work efficiently in a fast-paced work environment.
  • Representing the company in a professional manner with excellent customer service skills.
  • Good verbal/written communication and interpersonal skills and the ability to effectively collaborate with supervisors, co-workers, and other personnel.

Nice To Haves

  • Some accounting, bookkeeping, ERP/CRM experience preferred.
  • Previous experience in billing, finance, accounts payable, or administrative positions is preferred.

Responsibilities

  • Perform administrative and support activities for the sales and service departments, such as answering phones and assisting walk-in customers in the showroom.
  • Assist department managers in day-to-day activities and paperwork.
  • Enter sales leads and service requests.
  • Complete all billing related processes and requirements for sales and service orders.
  • Ensure that all parts and labor are costed and invoiced correctly on each job ticket, enter adjustments if required, and check that special requirements are followed.
  • Track jobs for billing balance and seek resolution.
  • Participate in weekly departmental meetings to ensure orders are being processed and proceeding in a timely manner.
  • Maintain electronic billing folders and meet all monthly cutoff billing dates.
  • Review and analyze monthly reports, identify errors/trends, and research for resolutions.
  • General administrative duties to include answering telephone calls, receiving and directing visitors, showroom sales, bank deposits, utilizing various software systems, ordering supplies, filing, scanning, and faxing.
  • Other responsibilities as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage — available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews
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