Invoicing Specialist

Marsh McLennan•Orland Park, IL

1d•Hybrid

About The Position

Invoicing Specialist Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Invoicing Specialist at Horton, a Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Requirements

Detail-oriented with good organizational and time management skills
Strong interpersonal skills and high sense of urgency
Proficiency with Microsoft Office, including Microsoft Excel

Nice To Haves

Prior experience with Applied Epic
Prior insurance industry experience is helpful, but not required
AS/BA in Accounting or related field, preferred

Responsibilities

Billing Processes agency billed transactions for designated scenarios including commercial insurance policy renewals and service fees, as well as correction requests to resolve premium, commission, and/or payment company errors
Identifies and reports incorrect details within requests that may result in accounting issues
Collaborates with client service teams to support client premium allocation needs
Assists in identifying solutions based on billing needs
Helps resolve discrepancies with account managers as directed
Completes billing for Surplus Lines when applicable
Serves as a resource for client service teams by answering questions related to agency billed transactions
Demonstrates understanding of both client needs and impact on accounting, while leveraging troubleshooting issues or identifying solutions for more complex scenarios
Assists in the development or improvement of procedures specific to agency billing under the guidance of senior team members
Achieves desired metrics for both the volume and timeliness of completed work
Researches incorrect items within the agency management system to assists client service teams and/or Accounting when corrections are necessary
Maintains accurate and complete transactions in agency management systems
Consistently achieves data integrity and meets activity timeliness, quality metrics, and goals
Utilizes internal resources for identified processes to ensure efficiency and consistency in execution of all tasks
Provides feedback and shares information at team meetings
Develops effective working relationships with other team members and client service teams
Communicates effectively with other team members and client service teams to provide timely information for service execution