Invoicing Specialist | Spécialiste de la facturation
About The Position
eStruxture Data Centers is an award-winning company and the largest Canadian-owned data center provider with locations in Montreal, Toronto, Vancouver, and Calgary. Our solutions are designed to give customers more: more locations, more capacity, more connections that enable them to run modern, demanding enterprise applications, and offer their business the control to rapidly scale in response to unpredictable changes in business processes. eStruxture provides access to an ecosystem of almost 1,000 customers that trust and depend on our infrastructure and customer support, including carriers, cloud providers, media content, financial services, and enterprise customers. eStruxture offers colocation, bandwidth, security and support services to customers across Canada in its 15 carrier and cloud-neutral facilities. Everything starts with our dedicated and talented team. As an award-winning industry leader, our data centers help our customers improve network connectivity, redundancy, and uptime, scale up or down, increase cost savings, and provide a high level of physical security. This would be unachievable without the people of eStruxture. We are looking for an Invoicing Specialist to join our Finance team. Reporting to the Billing Manager, the person will be responsible for all tasks related to the billing of our customers.
Requirements
- 2+ years of experience in invoicing in recurring revenue environment, Accounts Receivable, or equivalent role.
- DEC in Commerce, Business Administration or related field.
- Strong math's and analytical skills
- High level of accuracy and efficiency & attention to detail
- Experience in recurring revenue environment required
- Solid computer skills: good knowledge of Excel functionalities (pivot tables, vlookups, sumif/sumifs, data sorting and filtering)
- Excellent communication skills
- Excellent organizational skills
- Bilingualism (English/French).
Nice To Haves
- Knowledge of Oracle NetSuite, an asset
- Curiosity to learn about Data Center business
Responsibilities
- Process efficiently and accurately service orders to ensure automated monthly invoicing is triggered correctly respecting contract terms
- Interact with the Sales and/or Operations teams when necessary to clarify contract terms and make sure recurring monthly invoices are scheduled in alignment with the contract
- Manage contract changes, pricing change, exceptions and adjustments when requests are sent to Billing
- Monitor customer accounts for changes or updates that may impact billing
- Create non monthly invoices manually or via upload in billing system
- Receive and review internal requests and create invoices accordingly
- Process billable support tickets and create related invoices.
- Receive incoming customer requests, resolve billing inquiries
- Perform the necessary research by communicating with the appropriate department and correct the invoice if required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1-10 employees
