Investor Accounting Custodial Business Analyst - Remote

LoanCare • ,

8h • $58,700 - $98,600 • Remote

About The Position

The Investor Accounting Custodial Business Analyst is responsible for ensuring the accuracy, integrity, and efficiency of custodial reconciliation processes, with a strong emphasis on automation, data governance, and regulatory compliance. This role partners closely with management, IT, and cross-functional teams to maintain and enhance reconciliation systems, resolve production issues, and implement process improvements aligned with evolving business needs.

Requirements

• High School Diploma or equivalent required.
• Bachelor’s degree in Accounting, Finance, Information Technology or related field. An equivalent amount of related work experience may be accepted in lieu of a degree.
• 2–4 years of experience in Investor Accounting.
• Mortgage servicing systems experience.
• Proficiency in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
• Analytical and mathematical ability sufficient to identify, research, and resolve discrepancies or breaks efficiently.
• Ability to work independently with minimal direction and effectively meet deadlines
• Ability to communicate effectively both in writing, in person, and by telephone with internal customers as well as external clients and investors.
• Ability to grasp concepts quickly, make sound decisions, and resolve issues through process improvements and automation solutions.
• Experience collaborating with treasury, auditors, and internal controls teams.
• Ability to manage time and priorities wisely.
• Ability to maintain strict confidentiality.
• Ability to work independently with minimal direction and effectively meet deadlines.

Nice To Haves

• 3+ years MSP experience.
• Moderate level of SQL experience.

Responsibilities

• Responsible for the integrity and accuracy of the custodial reconciliation automation process. This includes management of underlying source data folders and file accuracy and liaising with IT to resolve automation errors with a sense of urgency to meet investor and client SLAs.
• Formulate and propose automation enhancements required to adapt quickly to changing business processes and requirements. This includes advising management of required process changes, obtaining management approval, ushering changes through IT, and successfully testing changes in UAT before requesting management to authorize deployment of updates to the production environment.
• Manage the Paper and Cash Variance consolidated workbooks for all custodial reconciliations, ensuring appropriate update and accuracy of the data, and maintaining file integrity to fulfill audit trail requirements of cash management. This includes reviewing weekly output with management to identify aging variances that require management intervention.
• Single point of contact to receive Audit requests from Exam Management, clients, and investors for custodial account related requests. This role coordinates responses across Investor Accounting to ensure timely fulfillment.
• Conduct quality control reviews of T&I reconciliations completed by FNFI to ensure compliance with reconciliation guidelines and to maintain acceptable quality tolerance levels.
• Maintain procedures associated with custodial reconciliations, both manual processes and automated processes. Coordinate with Analysts to ensure updates are accurate, and work with management to resolve any discrepancies. Ensure both procedures and process maps are reviewed, updated, and submitted to Compliance timely.
• Support management with determining the monthly roster of custodial accounts required to be reconciled, ensure the MSP records of active payees related to custodial accounts is properly maintained and updated, and manage retention of the final roster (Bank Recon Log) long with reconciliation between MSP data and final roster.
• Assist with department projects and process improvement initiatives as directed by management with a goal of advancing AI, Automation, or Robotics solutions.
• Assist with P&I custodial reconciliations when requested; cross-train in P&I reconciliations to provide ad hoc support.
• All other duties as assigned.

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Fidelity National Financial matching 401(k) and employee stock purchase plans
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Discounts on gym memberships, pet insurance, and employee purchasing programs
• Tuition reimbursement program that supports your continued education and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level