Investment Operations Associate

Savvy Wealth•New York, NY

1d•$120,000 - $140,000•Onsite

About The Position

Savvy Wealth is a registered investment advisor (RIA) that partners with experienced financial advisors, providing them with a modern, AI-native home to grow their businesses. Advisors join Savvy to gain access to a proprietary tech platform, client portal, in-house marketing, investment management, and client services. Savvy utilizes AI extensively, with tools like Savvy Intelligence and encouraging employees to experiment with AI like Claude. The company is a Series B startup with approximately 150 employees, experiencing over 500% year-over-year growth, and is backed by significant venture capital. Savvy has been recognized as a Certified Great Place to Work, with accolades for its culture and growth.

Requirements

3-5 years of experience in investment operations, brokerage operations, wealth management, or a related environment.
Experience supporting traders, portfolio managers, or a centralized investment platform.
Strong understanding of trade processing, settlement, reconciliation, and operational controls.
Experience with Charles Schwab, Fidelity, or similar custodians, including account setup and approval workflows.
Proven ability to manage recurring, detail-oriented workflows accurately and independently.
Enthusiasm for using AI and automation to improve operational workflows.

Nice To Haves

Experience supporting an RIA, asset manager, or centralized trading team.
Working knowledge of Orion Eclipse or a comparable order management system.
Track record of improving operational processes and controls.
Familiarity with SMA onboarding, alternative-investment platforms such as iCapital or CAIS, and options or margin account setup.

Responsibilities

Perform daily reviews of account restrictions, trading permissions, custodian data feeds, and other issues that may prevent accurate and timely trade execution.
Own trade-error processing, including investigation, documentation, custodian coordination, corrective action, and resolution tracking.
Serve as the primary point of contact for enabling options trading and margin within custodian accounts used for SWIM strategies, coordinating approvals, required documentation, and follow-up through completion.
Coordinate custodian setup and operational onboarding for separately managed accounts (SMAs) and specialized strategies, including Nuveen, long/short direct indexing, and other third-party solutions.
Coordinate the end-to-end operational implementation of alternative investments, including subscriptions, redemptions, custodian setup, funding requirements, capital calls, and issue resolution.
Conduct scheduled audits of billing, trade execution, SWIM enrollment, model mapping, and account configuration; document findings and coordinate remediation.
Build and maintain a centralized system of record for account approvals, custodian setup, operational exceptions, supporting documentation, controls, ownership, and resolution status.
Operate and maintain internal automation tools that support daily operational workflows, and build or enhance automations as processes scale.
Partner with Compliance and Operations leadership to develop procedures, controls, and escalation paths that support adherence to applicable FINRA and SEC requirements and firm trading policies.

Benefits

Competitive salary and equity package
Unlimited PTO + paid company holidays
Access to holistic medical, dental, and vision plans
Company 401(k), Commuter, and HSA/FSA plans
NYC office in the heart of Manhattan
Lunch and snacks provided in the office
Access to virtual mental health care (Spring Health), vision related benefits (XP Health), and health concierge (Rightway) to help you find the right care
Access to counseling for stress management, dependent care, nutrition, fitness, legal, and financial issues (Guardian WorkLifeMatters EAP)

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