Investment Operations Associate

Maslow Wealth Advisors•Austin, TX
•$95,000 - $115,000

About The Position

The Investment Operations Associate supports the operational infrastructure of the firm's alternative investment platform. The role evaluates and onboards alternative investment managers and investments, oversees operations for feeder funds and Insurance Dedicated Funds (IDFs), and acts as a primary liaison among internal teams, financial advisors, and external investment partners. Responsibilities include due diligence and onboarding, fund administration, relationship management, reporting and reconciliation, tax and compliance documentation, and process improvement.

Requirements

  • Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
  • 3–7 years of experience in investment operations, fund administration, alternative investments, or wealth management operations.
  • Understanding of alternative investment structures, including private equity, private credit, hedge funds, real estate funds, feeder funds, and Insurance Dedicated Funds.
  • Strong analytical, organizational, and communication skills.

Nice To Haves

  • Experience conducting operational due diligence on alternative investment managers.
  • Experience at an RIA, family office, OCIO, institutional consultant, fund administrator, or alternative investment platform.
  • Interest in a CFA, CAIA, CFP, or similar designation.

Responsibilities

  • Conduct operational due diligence reviews of prospective alternative investment managers, funds, and investment platforms.
  • Evaluate fund administration processes, valuation methodologies, subscription and redemption procedures, reporting capabilities, service providers, and operational controls.
  • Coordinate operational onboarding of new alternative investment offerings.
  • Partner with investment, compliance, legal, and operations teams to implement new investment solutions.
  • Maintain relationships with operations teams at external fund managers and administrators.
  • Manage the operational lifecycle of the firm's feeder funds and Insurance Dedicated Funds.
  • Serve as the primary operational contact for fund administrators, custodians, insurance carriers, and underlying investment managers.
  • Maintain records of commitments, subscriptions, capital calls, distributions, transfers, redemptions, and unfunded commitments.
  • Monitor cash movements and funding requirements across investment vehicles.
  • Act as the primary liaison among the Investments Team, Operations Team, Financial Advisors, and external investment partners.
  • Facilitate communication regarding capital activity, reporting, investor servicing, and operational matters.
  • Support advisors by answering operational questions related to alternative investments.
  • Review NAV statements, capital account statements, and reporting packages.
  • Investigate and resolve discrepancies related to valuations, fees, expenses, and allocations.
  • Prepare internal reports on commitments, liquidity events, capital calls, distributions, and portfolio activity.
  • Track tax reporting timelines and coordinate K-1 delivery.
  • Maintain documentation supporting operational, compliance, and regulatory requirements.
  • Enhance operational workflows, controls, and procedures.
  • Identify opportunities to improve scalability, automation, and operational efficiency.
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