Investment Operations Analyst - Trade Support

Ridgeline•Reno, NV

2d•Hybrid

About The Position

This role is for an Investment Operations Analyst - Trade Support, focusing on post-trade operations. The analyst will manage critical post-trade operations including trade support, settlement, allocations, and exception management. They will ensure trades are processed accurately throughout the full trade lifecycle, resolve operational issues before the end of the day, and collaborate with customers and internal teams for workflow improvements. A key aspect of the role involves identifying automation opportunities and utilizing cutting-edge technology, including AI tools like ChatGPT, to enhance the efficiency and scalability of investment operations. The position follows a 10:00 AM – 6:00 PM PT schedule to provide end-of-day trade support. Ridgeline values a culture of ownership, growth, transparency, positive intent, bias toward action, and solution-oriented problem-solving, with a focus on celebrating wins, learning from setbacks, and fostering a resilient, collaborative, high-performing environment. Work authorization in the United States without employer sponsorship is required.

Requirements

Bachelor’s degree in Finance, Economics, Accounting, or a related field.
3–5 years of experience in investment operations or a related middle/back-office function.
Familiarity with portfolio accounting, reconciliation, performance reporting, and trade lifecycle management.
Strong attention to detail with a commitment to accuracy and timeliness.
Analytical and problem-solving skills, with the ability to resolve breaks and exceptions independently.
Excellent written and verbal communication skills for working with customers and internal teams.
Proficiency with Google Apps or MS Office, especially spreadsheets.
Curiosity about new technologies, including AI-driven tools, and willingness to learn.

Nice To Haves

Experience with enterprise SaaS or fintech platforms.
Familiarity with tools such as Slack, JIRA, Confluence, or Kantata.
Exposure to APIs, AWS, or other cloud-based architectures.
CFA or CPA designation (or progress towards one).

Responsibilities

Manage new account setups, maintenance updates, and portfolio group terminations as directed by customers.
Execute financial transaction recording on a trade-date basis, oversee income/expense accruals, and facilitate period-end close processes.
Coordinate post-trade workflows including broker communication, CTM matching, confirmations, and allocations to ensure accurate T+1 settlement.
Oversee mandatory and voluntary corporate actions, ensuring all activity is reconciled through rigorous standard controls.
Administer daily pricing, FX rates, and security master data, resolving vendor exceptions in compliance with customer policies.
Conduct daily reconciliations of positions, cash, and tax lots; proactively research and document the resolution of breaks.
Deliver daily and monthly performance analytics ensuring GIPS compliance and addressing complex return inquiries.
Investigate operational inquiries and surface data-driven insights to enhance both customer outcomes and platform functionality.
Leverage AI/ML and automation to design scalable workflows and streamline manual processes.