Investment Operations Analyst - Reconciliation Specialist (US Start of Day)

Ridgeline•New York, NY

2d•$101,500 - $127,000•Hybrid

About The Position

As an Investment Operations Analyst – Reconciliation, you'll play a critical role in supporting Ridgeline customers by owning daily reconciliation activities across cash, positions, tax lots, and securities. You'll investigate and resolve operational exceptions, ensure customers begin each trading day with accurate data, and proactively identify opportunities to improve processes through automation. Working closely with customers, Product, and Engineering, you'll help shape the future of managed investment operations while leveraging cutting-edge technology, including AI tools such as ChatGPT, to deliver scalable, forward-thinking solutions. This position follows a 6:00 AM – 2:00 PM ET schedule to provide critical reconciliation support before the trading day begins, ensuring customers are operationally ready when markets open. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we’d love to meet you. You must be work authorized in the United States without the need for employer sponsorship.

Requirements

Bachelor’s degree in Finance, Economics, Accounting, or a related field.
3–5 years of experience in investment operations or a related middle/back-office function.
Familiarity with portfolio accounting, reconciliation, performance reporting, and trade lifecycle management.
Strong attention to detail with a commitment to accuracy and timeliness.
Analytical and problem-solving skills, with the ability to resolve breaks and exceptions independently.
Excellent written and verbal communication skills for working with customers and internal teams.
Proficiency with Google Apps or MS Office, especially spreadsheets.
Curiosity about new technologies, including AI-driven tools, and willingness to learn.

Nice To Haves

Experience with enterprise SaaS or fintech platforms.
Familiarity with tools such as Slack, JIRA, Confluence, or Kantata.
Exposure to APIs, AWS, or other cloud-based architectures.
CFA or CPA designation (or progress towards one).

Responsibilities

Manage new account setups, maintenance updates, and portfolio group terminations as directed by customers.
Execute financial transaction recording on a trade-date basis, oversee income/expense accruals, and facilitate period-end close processes.
Coordinate post-trade workflows including broker communication, CTM matching, confirmations, and allocations to ensure accurate T+1 settlement.
Oversee mandatory and voluntary corporate actions, ensuring all activity is reconciled through rigorous standard controls.
Administer daily pricing, FX rates, and security master data, resolving vendor exceptions in compliance with customer policies.
Conduct daily reconciliations of positions, cash, and tax lots; proactively research and document the resolution of breaks.
Deliver daily and monthly performance analytics ensuring GIPS compliance and addressing complex return inquiries.
Investigate operational inquiries and surface data-driven insights to enhance both customer outcomes and platform functionality.
Leverage AI/ML and automation to design scalable workflows and streamline manual processes.