Investment Onboarding Specialist

Marsh McLennan•New York, NY

15d•$68,400 - $136,800•Hybrid

About The Position

We are seeking a talented individual to join our Investments and Retirement team at Marsh. This role will be based in New York. This is a hybrid role that has a requirement of working at least three days a week in the office. This role will assist the US investment operations for Mercer’s Direct Investment Unit (DIU). The DIU is an investment management team that provides multi-asset solutions to clients. The DIU manages funds and separately managed accounts for a variety of client types. This role will be working closely with our trading and operations teams in New York as well as collaborating with our international DIU colleagues.

Requirements

At least 5 years' relevant investment operations or implementation experience
Proven experience with project management of complex client implementation and transition projects
Experience managing multiple concurrent projects in a fast-paced environment
Strong understanding of investment operations, asset servicing, and client onboarding processes
Experience managing relationships with external service providers, custodians, and fund administrators
Familiarity with US investment management regulatory landscape and operational requirements
Bachelor’s degree in finance, economics or business-related field

Nice To Haves

Familiarity with Charles River order management system, Bloomberg and Smart Sheets project management software
A background in Investment Operations in an asset management firm
Advanced education (e.g. MBA) or industry relevant certifications
A broad awareness of the technological underpinnings of operational systems

Responsibilities

Project manage and coordinate all aspects of client onboarding, strategy launches/closures, and restructures
Create and oversee full end-to-end transition plans and runbooks. This needs to cover both the client’s transition requirements and any internal data and system requirements, changes to operational procedures, and technology requirements
Co-ordinate with operations and external outsourced operational providers, to ensure impact of any changes is fully understood and managed safely
Support Legal with both client documentation (IMAA co-ordination / letters of authority etc.) and also any trading / operational onboarding for new trading agreements and custody/clearing requirements
Contribute to post-implementation reviews and ensure lessons learned are implemented
Build and maintain internal and external relationships with key stakeholders, attend client mandate meetings as needed, providing status updates and flagging issues for escalation
Manage multiple concurrent events (onboarding, account opening, market opening simultaneously)
Coordinate with US regulatory and compliance teams on implementation requirements