Investment Associate, Wealth Management

Northern TrustChicago, IL
Onsite

About The Position

Northern Trust is a global leader in innovative wealth management, asset servicing, asset management, and banking services. Since 1889, the company has been guided by its principles of Service, Expertise, and Integrity. With over 135 years of financial experience and more than 24,000 partners, Northern Trust serves sophisticated clients using leading technology and exceptional service. The Investment Associate will be responsible for all administrative aspects of a portfolio, including file setup, ordering reports, and preparing materials for client review meetings. This role works under the direction of the Portfolio Advisor to fulfill client requests and supports risk and compliance requirements by mitigating losses due to error and being mindful of possible contingencies. The associate will also coordinate and/or support investment or client service teams' monthly Compliance (REV) and New Account Review processes and documentation.

Requirements

  • Knowledge of investment products, services, and terminology, usually obtained through on the job training, are needed to prepare material for client meetings.
  • Strong analytical, organizational, and communication skills are needed to meet deadlines and solve client or administrative problems in an error-free manner.
  • Proficiency in learning multiple systems required to perform role is needed.
  • Requires a broad understanding of the job and applies skills and knowledge in a range of processes, procedures and systems or requires deep skills in a single area.
  • Understands how the team integrates with others to accomplish team objectives.
  • Explains detailed and/or complicated information within the team.
  • 0-2 years of experience within the financial services industry.

Nice To Haves

  • May act as an informal resource for team members with less experience

Responsibilities

  • Ensures that portfolio materials are prepared for account review meetings with clients.
  • Orders reports for portfolio advisors or clients as requested.
  • Communicates with clients and portfolio advisors on client requests and ensures follow-up.
  • Interacts with partners, primarily administratively, on a daily basis to receive and communicate information on all aspects of a client relationship or portfolio.
  • Responds to client inquiries for account information or to initiate transactions requested by the client.
  • Follows-up with client on inquiries via the telephone or written correspondence.
  • Determines if funds are available in the investment account for cash transfers and contacts the portfolio advisor if cash needs to be raised.
  • Adheres to National Investment Guidelines, feedback from the REV peer review process, and observes sound risk management practices.
  • Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.
  • Improves the quality, timeliness, and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency.
  • Acts as the primary contact for smaller relationships and calls to confirm investment objectives and answers less-complex investment questions.
  • Presents pre-determined material during client meetings in order to improve one's skills.

Benefits

  • retirement benefits (401k and pension)
  • health and welfare benefits (medical, dental, vision, spending accounts and disability)
  • paid time off
  • parental and caregiver leave
  • life & accident insurance
  • other voluntary and well-being benefits
  • discretionary bonus program that may include an equity component
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