Investigator

Mozaic•Auburn, NY

25d•Onsite

About The Position

Mozaic (a chapter of Arc NY) is seeking a full-time Agency Investigator to investigate incidents as required by OPWDD 624 and 625 Regulations across several counties. The role handles investigations involving people receiving services under OPWDD, including individuals served by Mozaic and partner organizations under Management Services Agreements. The Investigator protects the safety, well-being, and confidentiality of everyone involved and exercises discretion when handling confidential medical, financial, and personal information. Working closely with the Administrator of Quality Assurance (QA) or designee, the Investigator identifies and reports additional allegations to the Justice Center and/or OPWDD as needed. After conducting interviews and reviewing relevant evidence, the Investigator prepares written Preliminary Findings and completes a full report for each case within required timelines. Reports are shared with the Administrator of QA, Senior VP of Administration, and Incident Review Committee. The Investigator may attend committee meetings to answer questions and clarify findings. The role also includes securing evidence, revising reports when necessary, and completing documentation required under Jonathan's Law and OPWDD guidelines. The position is located at 1521 Clark Street Road, Auburn, NY 13021, with scheduled hours Monday through Friday, 8 a.m. to 4 p.m., for 37.5 hours per week. Pay is $18.50 to $19.50.

Requirements

High school diploma or equivalent.
Strong attention to detail.
Excellent verbal, written, and problem-solving skills.
Ability to work independently.
Valid New York State driver's license acceptable to the insurance carrier.

Nice To Haves

Experience in the field of intellectual/developmental disabilities is desired.

Responsibilities

Investigate incidents involving people receiving services under OPWDD, including those served by Mozaic and partner organizations under Management Services Agreements.
Ensure the safety, well-being, and confidentiality of everyone involved throughout investigations.
Handle confidential medical, financial, and personal information with discretion.
Work with the Administrator of QA or designee to identify and report additional allegations to the Justice Center and/or OPWDD as needed.
Conduct interviews and review relevant evidence.
Prepare written Preliminary Findings and complete a full report for each case within required timelines.
Share completed reports with the Administrator of QA, Senior VP of Administration, and Incident Review Committee.
Attend Incident Review Committee meetings as needed to answer questions and clarify findings.
Secure evidence, make necessary report revisions, and complete documentation required under Jonathan's Law and OPWDD guidelines.