Investigator

Mozaic•City of Auburn, NY

26d•$19 - $20•Onsite

About The Position

Mozaic is seeking a full-time Agency Investigator to investigate incidents as required by OPWDD 624 and 625 Regulations across several counties. The role handles confidential medical, financial, and personal information concerning service recipients, staff, and outside entities. Investigations cover people receiving services under OPWDD, including people served by Mozaic and partner organizations under Management Services Agreements. The Investigator helps ensure the safety, well-being, and confidentiality of everyone involved.

Requirements

High school diploma or equivalent.
Strong attention to detail.
Excellent verbal, written, and problem-solving skills.
Ability to work independently.
Valid New York State driver's license acceptable to the insurance carrier.

Nice To Haves

Experience in the field of intellectual and developmental disabilities is desired.

Responsibilities

Work closely with the Administrator of Quality Assurance or designee to identify and report additional allegations to the Justice Center and/or OPWDD as needed.
Conduct interviews and review relevant evidence, then prepare written Preliminary Findings.
Complete a full report for each case within required timelines and share it with the Administrator of QA, Senior VP of Administration, and Incident Review Committee.
Attend Incident Review Committee meetings as needed to answer questions and clarify findings.
Secure evidence, revise reports as needed, and complete required documentation under Jonathan's Law and OPWDD guidelines.
Handle confidential information and help safeguard the safety, well-being, and confidentiality of people involved in investigations.