Investigator

Government of AlbertaCalgary, AB
Onsite

About The Position

The Ministry of Assisted Living and Social Services leads housing, assisted living and continuing care, seniors, income, employment and homelessness supports, disability services, and other social-based programs. The Employment and Financial Services (EFS) Division is responsible for policy development and delivery of employment and income services, including contracted employment services, career resources, and the Income Support (IS) and Assured Income for the Severely Handicapped (AISH) programs. This position investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Assisted Living and Social Services, including the Assured Income for the Severely Handicapped (AISH), Income Support (IS), and Family Supports for Children with Disabilities(FSCD), to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms. In addition, investigations relating to emergency benefit programs are conducted under the Emergency Management Act. As an investigator, you will conduct multifaceted, politically sensitive, high priority investigations in accordance with applicable legislation and policies and procedures. Due to the nature of the investigations, interactions with suspects, witnesses, and program clients can be challenging. At times it can be adversarial, therefore well-developed skills in communication, problem solving, and professional conduct are essential for success in the role. As a member of the provincial investigation team, this position promotes client accountability and appropriate use of public funds to meet clients benefit needs and entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.

Requirements

  • University graduation in a related field plus 2 years progressively responsible related experience.
  • Must be eligible and able to obtain Commissioner for Oaths and Alberta Peace Officer appointments.
  • Must possess a valid driver's license and have a reliable vehicle as travel is required.
  • Case management and time management skills.
  • Exceptional written and verbal communication skills.
  • Demonstrated conflict resolution and decision-making experience.
  • Experience and training with structured interviews and strong organizational skills.
  • Ability to respond to priorities under short timelines.
  • Proficiency in Microsoft Office Applications and a good working knowledge of computers to conduct queries and complete work in an electronic record management system.

Nice To Haves

  • Law Enforcement Experience: Preparing Judicial Authorizations, Completing Disclosure, Testifying in Court
  • Knowledge of the following legislation: Income Employment Supports Act and Regulations (IS), Assured Income for the Severely Handicap and Regulations (AISH), Persons with Developmental Disabilities (PDD), Family Support for Children with Disabilities (FSCD), Emergency Management Act, Criminal Code of Canada

Responsibilities

  • Investigates allegations of fraud or abuse of the various benefit programs administered by the Ministry of Assisted Living and Social Services, including the Assured Income for the Severely Handicapped (AISH), Income Support (IS), and Family Supports for Children with Disabilities(FSCD), to ensure compliance with government policies on social assistance programs under the applicable Government Acts and Regulations, policies, the Criminal Code of Canada, the Canada Evidence Act, Provincial Offences Procedure Act and the Canadian Charter of Rights and Freedoms.
  • Conducts investigations relating to emergency benefit programs under the Emergency Management Act.
  • Conducts multifaceted, politically sensitive, high priority investigations in accordance with applicable legislation and policies and procedures.
  • Promotes client accountability and appropriate use of public funds to meet clients benefit needs and entitlements, while maintaining public confidence in the integrity of social programs administered by the Ministry.

Benefits

  • Public Service Pension Plan (PSPP)
  • Alberta Public Service Benefit Information
  • Professional learning and development
  • Positive workplace culture and work-life balance
  • Leadership and mentorship programs
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