Investigator - Northern Virginia Region
About The Position
The Investigator analyzes, researches, and investigates alleged regulatory and unlicensed violations under the jurisdiction of the Virginia Department of Professional and Occupational Regulation. The role evaluates complaints against applicable standards of conduct, statutes, and licensing requirements; recommends outcomes based on collected information and relevant laws and regulations; prepares detailed, accurate, factual, and grammatically correct reports; manages multiple assignments and changing priorities; and presents findings at Department Informal Fact-Finding conferences, in courts, and to staff. The position works from a home office, with office equipment provided. A state vehicle or business mileage reimbursement may be provided, depending on what is cost-beneficial to the Commonwealth. The employee must reside in Virginia, with a primary residence in the Northern Virginia region or within 45 miles of its boundaries. The role primarily handles complaints from that region and may assist other investigative regions as designated by the Department. Overnight travel statewide may be necessary. The maximum salary range includes a Northern Virginia pay differential and is reserved for highly qualified candidates living in specified localities. Multiple positions may be filled. The selected candidate must pass a national fingerprint-based background check.
Requirements
- Experience completing investigations through thorough interviews and research and applying analytical skills.
- Experience collecting, comprehending, and verifying information through interviews and other sources.
- Experience accurately interpreting complex regulations and statutes.
- Experience applying collected information to complex regulations and statutes and recommending outcomes based on internal procedures.
- Experience accurately documenting findings in accordance with policy and procedure.
- Strong oral and written communication and proofreading skills.
- Experience using Microsoft Office and Adobe products.
- Ability to perform and complete assignments accurately and independently with limited supervision.
- Excellent organizational skills and experience managing a regular caseload with multiple ongoing activities and tasks.
- Commitment to customer service and ability to interact effectively and appropriately with the public, Department staff, and members of other departments and agencies.
- Must reside in the Commonwealth of Virginia, with a primary residence in the Northern Virginia region or within 45 miles of its boundaries.
- Must pass a national fingerprint-based background check.
Nice To Haves
- Experience with the Department's investigative practices or prior state or local government administrative investigations practices.
- Experience with intradepartmental software programs and databases.
- Equivalent work experience in Public Administration, Public Policy, Criminal Justice, or a similarly related field.
- Experience investigating, analyzing, and documenting findings regarding regulatory matters, or working in a detailed investigations environment with progressive responsibility.
Responsibilities
- Analyze, research, and investigate alleged regulatory and unlicensed violations within the Department's jurisdiction.
- Assess complaints in relation to applicable standards of conduct, statutes, and licensure requirements.
- Collect and verify information, compare it with applicable regulations and statutes, and recommend appropriate outcomes in accordance with internal procedures.
- Prepare factual, accurate, detailed, and grammatically correct written reports documenting findings in accordance with policy and procedure.
- Manage multiple assignments, an ongoing caseload, and changing priorities, and complete work accurately and on time.
- Present findings at Department Informal Fact-Finding conferences, in courts, and to Department staff.
- Primarily investigate complaints from the Northern Virginia region and provide investigative assistance to other regions as designated by the Department.
- Travel statewide, including overnight travel when necessary.
Benefits
- Affordable and comprehensive health benefits.
- 13 paid state holidays.
- Time off to volunteer, as well as vacation, sick, and personal leave.
- Participation in the VRS retirement system (Hybrid 457 Deferred Compensation Plan).
- Free parking on the premises at DPOR.
- Office equipment provided for the home office.
- A state vehicle or business mileage reimbursement, as cost-beneficial to the Commonwealth.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
