Investigator
About The Position
The Iowa Insurance Division is seeking an Investigator to join its Market Regulation Bureau. The position supports consumer protection by investigating and enforcing Iowa insurance and financial security statutes and regulations concerning unlawful, incompetent, or dishonest market conduct. The Investigator conducts regulatory investigations of licensed individuals and business entities and works with investigators and analysts to support investigations and prosecution of consumer protection statutes. Qualified applicants have progressive experience in insurance investigations, regulatory compliance, financial crimes investigation, or a related enforcement field, as well as an understanding of insurance and financial security principles, practices, and state regulatory requirements. The role requires the ability to analyze complex business conduct, interpret legal statutes, conduct in-person and phone/video interviews, and prepare detailed, well-supported investigative reports.
Requirements
- Progressive experience in insurance investigations, regulatory compliance, financial crimes investigation, or a related enforcement field.
- Strong understanding of insurance and financial security principles, practices, and state regulatory requirements.
- Ability to analyze complex business conduct and interpret legal statutes.
- Ability to conduct effective in-person and phone/video interviews.
- Ability to prepare detailed, well-supported investigative reports.
- Meet at least one minimum qualification pathway: graduation from an accredited law school; or an accredited bachelor's degree plus three years of qualifying full-time experience; or seven years of education and/or qualifying full-time experience, with 30 semester hours of accredited college coursework equaling one year of full-time experience; or current continuous State executive branch experience including 18 months of full-time work in insurance regulation.
- Qualifying experience for the bachelor's degree pathway includes multi-line insurance adjusting or underwriting; investigating and recognizing violations of state laws or regulations and preparing cases for administrative hearings; researching, analyzing, interpreting, implementing, or monitoring insurance regulations and products while providing stakeholder consultation and assistance; or business management and administration involving areas such as budget administration and analysis, regulatory and legal compliance, quality assurance, and customer service administration.
Nice To Haves
- Certified Insurance Fraud Investigator (CIFI) certification.
- Fraud Claim Law Associate (FCLA) certification.
- Senior Claim Law Associate (SCLA) certification.
- Certified Fraud Examiner (CFE) certification.
Responsibilities
- Initiate and lead investigations into potential violations of state insurance laws and regulations.
- Direct investigations involving regulated parties, including producers/agents, adjusters, appraisers, umpires, investment advisors, and other licensed entities.
- Review, analyze, and investigate consumer complaints involving regulated individuals and companies.
- Analyze insurance company and producer conduct for compliance with applicable Iowa statutes, including the Insurance Trade Practices Act, Insurance Producer Law, Licensing of Adjuster, Licensing of Appraisers and Umpires, and Uniform Securities Act.
- Collaborate with investigators and analysts to support investigations and prosecution of consumer protection statutes.
Benefits
- Iowa Public Employees Retirement System (IPERS).
- Retirement Investors Club (RIC).
- Health, dental, and vision insurance.
- Vacation and sick leave.
- Nine paid holidays per year.
- Hybrid telework opportunities.
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What This Job Offers
Job Type
Full-time
