Investigator, Maritime Safety

Royal Caribbean Cruises Ltd•Miami, FL

2d•Onsite

About The Position

Royal Caribbean Group's Safety, Security and Environmental Team has an exciting career opportunity for a full time Investigator, Maritime Safety reporting to the Senior Manager, Marine HSE Compliance. The Maritime Safety Investigator position is responsible for investigating major maritime accidents and near misses such as fires, collisions, groundings, and technical issues. This position ensures the safety of Royal Caribbean Cruises Ltd. guests, employees, contractors, visitors, ships, capital equipment, real property, and reputation via shipboard safety incident response and oversight. This position is responsible to be up to date on the latest investigative processes and innovative tools. The investigative team produces lessons learned, safety bulletins and full investigative reports in line with the ISM Code and continuous improvement of maritime safety operations. The team also liaises with external authorities on investigations that warrant outside involvement and represents the company in legal matters and regulatory compliance.

Requirements

Bachelor's degree in a maritime related degree program
At least 3 to 5 years of maritime operational or investigative experience, seagoing experience as deck or engine officer in the cruise industry preferred
Proven interview skills required
Strong understanding of international cruise ship regulatory requirements (SOLAS, MARPOL, Flag and Port State etc)
Experience in development and implementation of safety prevention programs
Proven track record of effectively conducting complex investigations with the ability to professionally communicate the findings orally and in writing
Willing to work office hours, 5 days a week with potential for flexible time based on 24 hour on call requirement
Strong writing and organizational skills required
Self-starter with confidence to interact professionally at all levels of shipboard and shoreside employees during investigation
Ability to effectively and diplomatically communicate decisions and guidance
Will exhibit mature, responsible decision-making, problem solving and proven judgment skills
High level of tact, diplomacy, and independent judgment on actions of a highly confidential and sensitive nature and a detailed understanding of policies and procedures
Excellent interpersonal skills to communicate in a multicultural environment with all levels of employees and management
Self-driven to continually improve and actively works to bridge gaps in their knowledge in order to add more value to a particular project or setting
Innovative and process driven individual who thrives on continual improvement
Capable of working independently and within a team, regardless of setting, must be self-driven and passionate
Ability to work in a fast-paced environment with multiple projects and priorities
Ability to write reports, business correspondence and procedures manual with the appropriate attention to details
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Working knowledge of MS Office applications and shipboard systems such as VDR, CCTV, ECDIS and machinery automation systems

Nice To Haves

seagoing experience as deck or engine officer in the cruise industry
2 years of management experience preferred

Responsibilities

Work independently in planning and conducting corporate and shipboard investigations identifying clear root and contributory causes as required
Respond to incidents and investigations, occasionally outside of normal business hours, on holidays and weekends when required
Proactively suggest ways to improve operational safety and efficiency
Deploy and travel for incident response on short notice (US and International)
Facilitate successful shipboard incident response through sound decision making, effective communication and strong leadership
Employ appropriate interview techniques to gather evidence at all levels of shipboard employees
Ensure the timely documentation and regulatory reporting of shipboard maritime accidents in support of company policy and the IMO, Flag and Class accident reporting requirements. Assist the vessel in documenting incidents and accidents
Work closely with local, state, federal and international organizations on matters relating to maritime accidents
Give testimony and act as expert witness before courts and administrative hearings on investigative results when needed
Act as internal expert on accidents and present facts to upper management
Actively develop procedures, handbooks, training manuals and related material covering a variety of investigative techniques and programs
Design, develop and present training to groups of employees (shoreside and shipboard) in a public speaking forum
Meet with external authorities to discuss circumstances and facts surrounding investigations
Identify potential risk through incident response oversight and guide shipboard safety personnel in the development of prevention strategies
Help develop statistics and strategies based on trends identified from past investigative efforts
Participate as directed on focus and work groups and support agenda items by providing historical insight from past investigations
In addition to the normal work schedule, the position will require 24 hour on call duty as needed
Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.