Investigator I, General Invest., FIU
About The Position
Within eBay Commerce Inc. (eCI), the Financial Intelligence Unit (FIU) plays a critical role in executing the company’s Bank Secrecy Act (BSA) and AML compliance program. The team conducts advanced financial crime investigations, identifies emerging typologies, and ensures compliance with regulatory expectations including the BSA and USA PATRIOT Act. The FIU’s mission is to safeguard eBay’s marketplace through expert investigation, analytical excellence, and a deep commitment to ethical, compliant business practices – ensuring that commerce remains safe, transparent, and trustworthy worldwide. As an Investigator I within eBay’s Financial Intelligence Unit (FIU), you will support the detection, analysis, and reporting of potential financial crimes. This is an entry-level investigative role designed to build core AML and investigative skills. You will conduct reviews of customer activity, collect relevant data, and assist in preparing regulatory reports under supervision.
Requirements
- Dedication to our Hybrid working model with 3 days per week onsite at our Draper, Utah office.
- Foundational knowledge of BSA/AML laws and investigative processes.
- Proficiency in Microsoft Excel; ability to learn SQL and case management systems.
- Excellent attention to detail, accuracy, and time management.
- Eagerness to learn and an openness to coaching.
- Strong analytical and problem-solving aptitude.
- Effective written and verbal communication skills.
- Demonstrated integrity and confidentiality in handling sensitive data.
Nice To Haves
- 1–2 years of AML, fraud prevention, or compliance-related experience preferred.
- Bachelor’s degree or equivalent work experience.
Responsibilities
- Conduct assigned investigations focused on routine or lower-risk activity in accordance with established procedures.
- Analyze transactional data and customer behavior to identify indicators of suspicious activity.
- Gather and organize supporting documentation including KYC information, payment details, and account history.
- Draft preliminary findings and assist in preparing Suspicious Activity Reports (SARs).
- Maintain organized case documentation and adhere to established SLA and quality standards.
- Stay current on basic AML/BSA and eCommerce risk concepts through training and mentorship.
Benefits
- 401(k) eligibility
- various paid time off benefits, such as PTO and parental leave
- medical
- financial
- other benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
