FIU Director Customer Risk

South State Bank•Winter Haven, FL

1d•Hybrid

About The Position

The FIU Director/Customer Risk supports SouthState Bank’s enterprise wide BSA/AML Program to ensure all regulatory requirements are met related to compliance with the onboarding, initial and ongoing monitoring and review of high and higher-risk customer relationships. Responsibilities include the identification of high-risk customers and relationships and the review and documentation of high-risk activity. It is the policy of SouthState Bank to comply with the Bank Secrecy Act (BSA), USA PATRIOT Act, and the requirements of the Office of Foreign Assets Control (OFAC), and other related anti-money laundering/ anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/ Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program, covering all requirements of the BSA, USA PATRIOT Act and OFAC rules and regulations. Upon completion of required training, the Board of Directors of SouthState Bank shall hold each employee accountable for adhering to the established operating procedures and internal controls as set forth in the Bank’s BSA/AML/OFAC Program. Continued instances of non-compliance or willful violation of law may result in disciplinary action, up to and including termination.

Requirements

Bachelor’s degree preferred
Minimum 7-10 years of related senior level BSA/AML experience in the financial services industry; preference given to experience in a mid-size tier or larger financial institution
Experience managing people and projects
Experience conducting investigations and enhanced due diligence at an advanced level
Extensive experience with complex commercial structures
Experience with private capital, payments, trade finance, international banking a plus
Experience monitoring, reviewing and analyzing account activity in order to identify unusual or suspicious activity
Certified Anti-Money Laundering Specialist (CAMS) and/or other professional BSA/AML related certification preferred
In-depth knowledge of BSA/AML regulations related to monitoring of higher risk customer relationships
Strong understanding of bank operations including but not limited to navigating banking systems, understanding teller transactions and interpreting customer transactions
In-depth knowledge of and expertise in all industry segments, products and services classified as higher risk by any regulatory agency or prudential regulator; proficiency in the requirements of CIP, IDV,CDD,EDD, and beneficial ownership to ensure compliance under the regulations as they pertain to the Bank Secrecy Act , USA PATRIOT Act and other relevant statutes, regulations or guidance
Effectively evaluates situations or conditions before making risk-based decisions; ability to weigh alternative courses of action on a risk basis
Makes thoughtful determinations as to situations that should be escalated to executive management prior to taking action
Reliable in using good judgement
Superior communication skills, both verbal and written
Self-motivated, dependable, adaptable, and detail-oriented with strong organizational skills
Ability to manage projects collaborating with others in the FIU department as well as across other departments and business lines
Ability to develop effective presentations and documentation for various levels of audience experience
Strong critical thinking, analytical and problem-solving skills
Ability to effectively manage and oversee FIU employees
Ability to draft reports, prepare documents, and compose letters, memorandums, and business correspondence
Ability to work and thrive in a fast paced, high demand and deadline driven environment
Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities
Ability to provide exemplary customer service towards both internal and external parties
Ability to handle and accomplish multiple tasks and resolve competing priorities effectively
Advanced computer skills (spreadsheet and word processing); knowledge of and ability to use internal bank systems, a plus
Ability to read, analyze and interpret Federal and State banking regulations related to the Bank Secrecy Act and anti-money laundering

Nice To Haves

Experience with private capital, payments, trade finance, international banking a plus
Certified Anti-Money Laundering Specialist (CAMS) and/or other professional BSA/AML related certification preferred

Responsibilities

Design and implement BSA/AML related customer risk program elements to support the identification and oversight of higher risk activities throughout the company;
Maintain expertise in all industry segments, product types and services generally considered high risk from a BSA/AML perspective;
Manage the unit workflow and ensure duties of staff are performed as expected; conduct periodic quality control reviews to ensure high risk reviews are properly documented and unusual activity referrals are generated as warranted;
Collaborate with colleagues across the company, including the FIU management team, to protect SSB's interests and advise the business lines on BSA/AML risk mitigation strategies, develop tools and methodologies to analyze, assess and monitor customer risk, contribute to key regulatory initiatives and report on customer risk exposures and metrics to enable an informed and strategic decision-making process;
Maintain working knowledge of correspondent banking, including Wolfsberg and FATF oversight and monitoring requirements as applicable; manage the monitoring of downstream bank customer activity to ensure appropriate risk classification, oversight and the identification of unusual activity;
Monitor the regulatory environment and industry trends to stay abreast of emerging risk;
Responsible for the identification, tracking, risk classification and review of all relationships/accounts designated by the bank as high or potentially higher risk, as defined by regulatory guidance, the bank's risk assessment and/or policy;
Maintain records related to all higher risk groups for use in assessing risk and required regulatory reporting;
Perform up front due diligence and continued oversight of complex high-risk relationships;
Ensure performance of risk-based periodic reviews of high-risk relationships;
Develop, implement and maintain written procedures to support the functions performed in the Customer Risk unit;
Manage, in collaboration with the FIU Systems and Technology unit, the Customer Risk elements of the bank’s transaction monitoring platform;
Process requests for information related to audits and examinations;
Prepare and deliver training materials to impacted staff as needed or assigned;
Assist in projects as may be assigned related to BSA/AML and OFAC;
Act as a technical resource for the various business lines for matters pertaining to higher risk activities, industries, customers and relationships;
Escalate activity that meets the established criteria for investigating suspected fraudulent or problem accounts;
Maintain proficiency in all aspects of BSA/AML compliance;
Adhere to all provisions of SouthState Bank policies and procedures, including the confidentiality policy, code of ethics and BSA/AML/OFAC policies and procedures;
Other duties and responsibilities may be assigned, according to the needs of the bank