Investigator, Fraud Investigations (18-Month Contract)

Vancity•Vancouver, BC

2h•Hybrid

About The Position

As an Investigator, Fraud Investigations, you will play a critical role in protecting Vancity and its members by conducting thorough investigations into fraud and security-related incidents. You will analyze complex financial and transactional activities, support asset recovery efforts, and provide expert guidance to internal partners and external stakeholders. This role is suited for a highly analytical and detail-oriented professional who thrives in a fast-paced environment, demonstrates sound judgment, and is passionate about mitigating risk and strengthening fraud prevention practices. This is a Full-time, Temporary role based at our Vancity head office and will report directly to the Team Manager, Fraud Investigations. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.

Requirements

Post-secondary education or diploma in a related discipline (e.g., criminology, finance, business, or law enforcement)
3–5 years of experience in fraud investigation, financial crime, or security investigations within financial services
Strong analytical skills with demonstrated ability to assess complex information, detect irregularities, and resolve discrepancies
Solid understanding of fraud investigation methods, financial crime trends, and risk mitigation practices
Knowledge of financial institution processes, policies, and regulatory environment
Excellent communication and interpersonal skills, with the ability to provide advice and respond to inquiries from diverse stakeholders
Proven problem-solving and decision-making abilities, with experience applying policies and escalating issues appropriately

Nice To Haves

Certified Fraud Examiner (CFE) designation
Experience participating in legal proceedings or providing expert testimony
Background in risk management within financial services

Responsibilities

Conducting investigations into fraud and financial crimes, incidents impacting members and accounts
Analyzing financial transactions, account activities, and evidence to detect anomalies and determine root causes
Responding to internal and external inquiries, including branch management, law enforcement, and legal counsel
Recommending and supporting actions that minimize losses, including asset recovery strategies
Identifying emerging fraud trends, control gaps, and risks and escalating findings with actionable recommendations
Delivering training sessions to staff and community partners on fraud awareness and prevention
Collaborating cross-functionally to resolve incidents, ensure timely responses, and enhance controls
Providing expert testimony or evidence in legal proceedings when required