Investigator 3

Arizona Department of Administration • Tucson, AZ

5d • Hybrid

About The Position

The Industrial Commission of Arizona (ICA) is seeking an Investigator 3 to join the Arizona Department of Occupational Safety & Health/Administration Whistleblower Section. This role is responsible for conducting retaliation investigations under the jurisdiction of the Arizona Division of Occupational Safety and Health state plan program. The investigator will conduct complex investigations to determine compliance with Arizona Revised Statue 23-425. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust.

Requirements

• Knowledge of Occupational Safety and Health Act and standards
• Knowledge of Division section personnel and functions
• Knowledge of Grammar, spelling, punctuation and sentence structure
• Knowledge of Salesforce computer operations, data entry procedures and formatting
• Knowledge of Appropriate business letter formatting
• Knowledge of ADOSH Forms
• Knowledge of Whistleblower Investigations Manual (WIM)
• Knowledge of ADOSH Field Operations Manual (FOM)
• Knowledge of Windows, MS Word, MS Excel and Google Suite
• Skill in Salesforce computer operations
• Skill in Word Processing
• Skill in Typing, editing and formatting
• Skill in Time management
• Skill in Answering telephone calls in a professional manner and directing them when needed
• Skill in Organization
• Skill in Analyze
• Skill in Interviewing techniques
• Ability to Communicate well verbally and written
• Ability to Deal with irate, difficult and saddened complainants
• Ability to Establish and maintain cooperative and effective working relations with others
• Ability to Recognize and engage those with different backgrounds, characteristics, and perspectives to bridge gaps in understanding of differing viewpoints, as well as ensuring persons with diverse perspectives are given the opportunity to collaborate and provide input in the direction making process.
• Ability to Working with large numbers and record accurately
• Ability to Conduct Investigations
• Must possess and retain a current, valid class-appropriate driver’s license.
• Must complete all required training and successfully pass all necessary driver’s license record checks.
• Must maintain acceptable driving records.
• Must complete all required driver training.
• Must maintain the statutorily required liability insurance if operating a personally owned vehicle on state business.
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelor's degree in a related safety and/or health field from an accredited college or university OR three years experience conducting complex regulatory, law enforcement or private investigations.
• Training in legal procedures pertaining to regulatory, law enforcement or private investigations.
• Completed courses/training in investigation techniques and procedures
• Completed training in legal procedures pertaining to regulatory, law enforcement or private investigations.

Responsibilities

• Conduct investigations to determine compliance with Arizona Revised Statute §23-425, to include conducting on-site interviews, collecting evidence and statements, employee agreements and compensation packages.
• Conducts initial intakes on notices of discrimination complaints and completes required intake forms.
• Prepare, send and track written communication with involved parties to gather pertinent information to resolve a complaint.
• Continuous correspondence with complainants and respondents by phone, email, mail or in person in relation to an ongoing investigation.
• Evaluate data collected and make recommendations based on the evidence whether a violation of Arizona Revised Statute §23-425 has occurred and whether the case should be pursued by our ICA Legal Division upon recommendation of the Industrial Commission.
• Attending, contributing and offering solutions to the Arizona Management System (AMS) in place for the Whistleblower/Investigations section. This includes small projects to improve upon a current policy and procedure in ADOSH.
• Attend and complete scheduled training classes to improve upon skills necessary to enhance knowledge in the field.
• Research, schedule and conduct training within ADOSH compliance to build upon and enhance investigator's knowledge and skills.

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Paid Parental Leave pilot program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level