The Investigative Consultant I (Protection Agent) supports the Administration for Children’s Services (ACS) in complex and sensitive investigations involving children in ACS custody, including allegations of child abuse or neglect and efforts to locate youth missing from foster care, placement, or non-secure detention settings. The role advises and trains Child Protective Specialists (CPS), supervisors, and other child-protective staff in investigative approaches and techniques. Under supervision, with latitude for independent action and decision-making, the position is assigned to a child-protective field office or special investigation unit, such as Emergency Children’s Services or the Office of Special Investigation. Investigative Consultants provide expert assistance on allegations involving parents, Children’s Services, or other City staff, including cases resulting in serious injury or death. They may accompany staff on challenging home visits, interview and document information from children and community members, testify in court, perform background checks, use investigative databases, and conduct fieldwork to help locate missing youth. They also train staff in sensitive investigative methods, worker safety, and strategies for handling difficult interactions.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED