Investigative Analyst

Virginia Information Technologies Agency•Richmond, VA

7d•$70,500 - $81,000

About The Position

The Virginia Department of Criminal Justice Services is hiring a full-time Investigative Analyst in the Tidewater area of Virginia to support the Division of Licensure and Regulatory Services. The role provides administrative and investigative support through audits, research, and evaluation. Investigations cover regulatory program requirements, including compulsory minimum training, course curricula, administrative requirements, and standards of conduct. The position may also provide instruction on courses relevant to the Division’s work. The analyst reviews complaints and prior investigations, develops investigative plans, gathers evidence, interviews complainants, respondents, and witnesses, researches and documents findings, and prepares accurate and timely reports. The role also involves identifying unlicensed or unregistered activity, auditing and inspecting private security businesses and training schools, responding to constituent requests, preparing testimony and supporting materials for administrative and criminal proceedings, and collaborating with agency colleagues and other agencies. The position requires regular planning and communication of audit and inspection schedules, constituent outreach, administrative reporting, and maintenance of assigned vehicles.

Requirements

Knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and email software.
Demonstrated effective oral and written communication, including in-person interviews, telephone conversations, and written documents.
Experience working both as an active, contributing team member and independently.
Ability to serve as a communication conduit between DCJS and constituents or constituent groups.
Ability to exercise discretion and maintain confidentiality.
Ability to navigate the Virginia Code and regulations related to private security services with attention to detail.
Experience with investigative techniques, interviewing techniques, research, and data collection techniques.
Experience testifying in court and/or administrative proceedings.
Ability to deliver presentations to varied groups, provide quality customer service, navigate a database, and perform data entry.
Ability to think strategically and cross-culturally while independently implementing initiatives and projects.
Demonstrated ability to meet critical deadlines, manage multiple assignments, adapt to changing priorities, and ensure timely, high-quality work.
Successful completion of a criminal background investigation is required for the selected candidate.
Ability to provide acceptable Form I-9 documents verifying identity and employment authorization; the agency does not offer employment sponsorship.

Nice To Haves

Experience with the Code of Virginia and/or Virginia Administrative Code as they apply to regulatory programs managed by the Division of Licensure and Regulatory Services.
Experience in program development, planning, and principles of training.
Experience participating effectively in staff discussions, committees, or meetings to present cases, discuss interpretations of regulations and statutes, and complete dispositions.
Experience delivering presentations to varied groups.

Responsibilities

Provide administrative and investigative support through audits, research, and evaluation activities.
Investigate regulatory matters involving training, course curriculum, administrative requirements, and standards of conduct.
Provide instruction on courses pertinent to the Division of Licensure and Regulatory Services, as needed.
Prepare accurate, concise, thorough investigative reports and submit completed investigations according to case priority.
Develop and implement investigative plans using appropriate investigative techniques.
Apply relevant laws, rules, and regulations to facts obtained during investigations.
Collect evidence; locate and interview complainants, respondents, and witnesses.
Conduct, record, and document research.
Proactively identify unlicensed or unregistered activity and generate cases or investigations.
Collaborate with section staff, other agency sections, and outside agencies to meet investigative goals.
Plan and conduct audits and inspections, including certified session monitoring, of private security businesses and training schools.
Plan weekly audit and inspection activities and communicate the schedule to the supervisor using a calendar; follow up as needed.
Interpret and respond to constituent requests for service or assistance concerning policies, procedures, guidelines, and activities.
Submit administrative reports in a timely manner, including expense vouchers, leave reports, and mileage reports.
Service and maintain vehicles in accordance with established guidelines.
Prepare testimony for administrative and criminal proceedings and present it clearly and knowledgeably.
Assist the Office of the Attorney General and agency case presentations by obtaining and preparing supporting documentation.
Present evidence to the Commonwealth’s Attorney to support issuance of warrants for unlicensed activity.
Review complaints and prior investigations concerning respondents to establish investigative plans.
Conduct one Meet & Greet with a business per week.
Deliver presentations to various groups.