Investigative Analyst

DHRM•Virginia Beach, VA

About The Position

The Virginia Department of Criminal Justice Services is hiring a full-time Investigative Analyst in the Tidewater area of Virginia to support the Division of Licensure and Regulatory Services. The position provides administrative and investigative support, including technical assistance through audits, research, and evaluation. Investigations address regulatory program requirements such as compulsory minimum training, course curriculum, administrative requirements, and standards of conduct. The role may also include instructing courses related to the division’s functions. The analyst reviews complaints, develops investigative plans, gathers and documents evidence, interviews complainants, respondents, and witnesses, and applies relevant laws, regulations, and procedures to findings. The position conducts audits and inspections of private security businesses and training schools, communicates a weekly activity schedule to a supervisor, and follows up as assigned. It also responds to constituent requests, prepares reports and testimony, supports administrative and criminal proceedings, and works with agency staff, other agencies, the Office of the Attorney General, and Commonwealth’s Attorneys. The selected candidate must complete a criminal background investigation and a 12-month probationary period. The position does not offer employment sponsorship.

Requirements

Knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and email software.
Demonstrated oral and written communication skills, including in-person interviews, telephone conversations, and written documents.
Experience working both as an active, contributing team member and independently.
Ability to serve as a communication conduit between DCJS and constituents or constituent groups.
Ability to exercise discretion and maintain confidentiality.
Ability to navigate Virginia Code and regulations related to private security services with attention to detail.
Experience with investigative and interviewing techniques, research, and data collection.
Experience testifying in court and/or administrative proceedings.
Ability to deliver presentations to varied groups, provide quality customer service, navigate a database, and perform data entry.
Ability to think strategically and cross-culturally while independently implementing initiatives and projects.
Demonstrated ability to meet critical deadlines, manage multiple assignments, adapt to changing priorities, and ensure timely, high-quality work.
Selected candidate must successfully complete a criminal background investigation and Form I-9 employment eligibility verification.
Selected candidate must serve a 12-month probationary period.

Nice To Haves

Experience working with the Code of Virginia and/or the Virginia Administrative Code as applicable to regulatory programs managed by the Division of Licensure and Regulatory Services.
Experience in program development, planning, and principles of training.
Experience participating effectively in staff discussions, committees, or meetings to present cases, discuss interpretation of regulations and statutes, and complete dispositions.
Experience delivering presentations to varied groups.

Responsibilities

Provide administrative, investigative, technical, and research support for the Division of Licensure and Regulatory Services.
Investigate regulatory matters involving training, course curriculum, administrative requirements, and standards of conduct.
Prepare accurate, concise, thorough investigative reports and submit completed investigations according to case priority.
Develop and implement investigative plans using appropriate investigative techniques; review complaints and prior investigations related to respondents.
Apply relevant laws, rules, regulations, and procedures to facts obtained during investigations.
Collect and document evidence; locate and interview complainants, respondents, and witnesses; conduct research and data collection.
Conduct proactive initiatives to identify unlicensed or unregistered activity and generate investigations independently.
Plan and conduct audits and inspections, including certified session monitoring, of private security businesses and training schools.
Plan audit and inspection activities weekly and communicate the schedule to the supervisor using a calendar; follow up as needed or assigned.
Respond to constituent requests for service or assistance concerning policies, procedures, guidelines, and activities.
Prepare administrative reports and submit expense vouchers, leave reports, mileage reports, and other reports in a timely manner.
Service and maintain vehicles according to established maintenance guidelines.
Prepare testimony and present it clearly in administrative and criminal proceedings; assist the Office of the Attorney General and agency prosecution or presentation of cases with supporting documentation.
Present evidence to the Commonwealth’s Attorney to seek warrants for unlicensed activity.
Work with section staff and other agency sections and agencies to achieve investigative goals.
Conduct one business Meet & Greet per week.
May provide instruction on courses pertinent to the division’s functions.