Investigative Analyst - Mail Theft Triage and Maintenance Support

KACE•Phoenix, AZ

36d•Onsite

About The Position

The Mail Theft Triage and Maintenance Support position provides task-specific support for volume attack Mail Theft investigations in the Inspection Service field division offices. The analyst will augment career staff to ensure mail receptacles identified by the Inspection Service as requiring repair or are vulnerable to theft receive the appropriate repair or security enhancement, coordination with USPS Maintenance, the timely triage of recovered mail, the processing of evidence, and the execution of related Victim Notification support activities. The position is narrowly defined to address known challenges regarding mail receptable maintenance security, triage of recovered mail, processing of mail theft evidence and the execution of VES support activities.

Requirements

General knowledge of federal statutes
Ability to communicate orally and in writing sufficient to express thoughts and ideas to a variety of people
Proficiency conducting research on the internet and commercial as well as public databases
Ability to assist in the analysis of investigative results and present sound recommendations for additional investigative action
Ability to assist in the development of civil and/or criminal cases for prosecution
Ability to perform the appropriate analytical techniques or methods
Ability to support complex criminal and/or civil investigations
Ability to effectively work with direct supervision
Ability to support the preparation of a final work product
Proficiency with Microsoft Office products (Excel, Word, PowerPoint)
A Bachelor’s Degree from an accredited college or university AND a minimum of (3) three years of work experience.
Ability to organize information and communicate results effectively orally and in writing.
Must be a U.S Citizen.
Favorable credit check for all cleared positions
Successfully passing a background investigation including drug screening.
Must have resided in the United States for the past five (5) years without residing outside of the United States for six (6) or more consecutive months during that period.

Nice To Haves

Knowledge of the US Postal Service and Mail Theft Investigations is desired

Responsibilities

Ensure relevant USPS stakeholders are notified of Mail Receptacle break-ins.
Liaison with Home Owner Associations, Apartment Complex Managers, etc., to identify and facilitate Mail receptacle upgrades or replacements.
Coordinate and maintain relationships with mailbox venders, USPS Engineering, and USPS Maintenance.
Assist with the ordering, deployment, and tracking of keys and locks for each appropriate unit.
Monitor the time needed to replace damaged mail receptacles.
Streamline and troubleshoot the repair and replacement process to achieve established standards.
Verify equipment repairs, replacements, and upgrades were completed as planned.
Monitor and track USPS Arrow Key accountability.
Review of mail theft related crime reporting.
Ensure Break-in Reports are complete and entered into supporting systems.
Analyze data to identify risk areas.
Designate units to be upgraded with enhanced security features.
Identify mail of evidentiary value, contact customers, and coordinate authorization to retain.
Document & return mail to customers.
Communications with customers will be via email and letter mail.
Photocopying, data entry, disposition, etc. for Mail Theft Case evidence.
Victim Entry Services (VES) data entry.
Coordinate Victim Notification Mailings.
Other duties as assigned consistent with mail theft investigation administrative support.