Investigations Analyst, Global Safety & Security

Salesforce•San Francisco, CA

1d•Onsite

About The Position

The Investigations Analyst is part of our Global Safety & Security (GS&S) Corporate Investigations team. GS&S Investigations partners with Investigations Leadership, Employee Relations, Employee Success, Legal, and Global Ethics & Integrity to support fact-finding research across a broad range of internal case types, working cross-functionally to gather intelligence, and deliver thorough, objective findings that protect Salesforce's people, assets, and integrity. We are looking for an Investigations Analyst to support a caseload of internal investigations end to end. In this role, you will conduct fact-finding on sensitive matters, document your findings clearly, and partner closely with the Director of Investigations to reduce risk and reinforce trust.

Requirements

2+ years of analyst experience in corporate investigations, employee relations, security, law enforcement, or a related field.
Strong written communication skills and can produce clear, factual, well-organized investigative summaries.
Exercise sound judgment and discretion when handling highly sensitive and confidential information.
Able to manage a caseload independently while consistently meeting deadlines.
Collaborate effectively with Legal, Employee Relations, Employee Success, and other partners across the business.
Able to handle urgent requests and toggle from tactical to strategic initiatives at short notice.

Nice To Haves

Experience with case management tools.
Familiarity with workplace investigations, expense policy, or insider threat concepts.
Experience conducting open-source research as part of an investigation.
A bachelor's degree or equivalent (preferred, not required).

Responsibilities

Supports internal investigations from intake through closure — researching matters such as expense policy violations, theft, Code of Conduct violations, and other referred misconduct — following established investigative procedures.
Document findings in formal investigation summaries, capturing timelines, evidence, and supporting research for each case.
Partner with Employee Relations, Employee Success, Legal, and other business units on case intake and research.
Track and manage caseload in the case management system, ensuring accurate classification and timely resolution.
Identify and analyze trends across cases and contribute to risk reduction and awareness efforts.
Create reporting and manage dashboard metrics for delivery to leadership and business partners.