Inventory Specialist

Walgreens•Westminster, CO

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory records, and other in-store inventory processes. The specialist also reviews reports and system applications affecting inventory balances and pricing, maintains asset-protection practices, and files claims for shortages, overages, order errors, or damaged merchandise and prescription products. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty, carrying out required store start-up, cash-handling, customer-service, and team-communication responsibilities. The role includes engaging customers, supporting a positive customer experience, and coaching team members on inventory systems and procedures. The position performs front-end and pharmacy inventory activities, including receiving deliveries, verifying pharmacy shipments and claims, completing returns and recalls, maintaining accurate on-hand quantities, completing pricing tasks, supporting ordering, preparing for physical inventory, and retaining required inventory documentation. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist also supports package delivery and pickup processes, maintains store presentation, follows company policies and procedures, and completes required training and other assigned tasks.

Requirements

External candidates must have one year of prior retail work experience; internal candidates must have six months of prior Walgreens work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, postings, returns, recalls, tote audits, transfers, and reporting shortages or damaged products under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete the end-to-end process, including scan outs, disposals, call-ins, and vendor returns before expiration.
Receive and scan deliveries, verify receipts, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Validate planograms and execute pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Maintain inventory compliance with applicable state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team on inventory day.
Maintain clean, well-merchandised counters and shelves and remain knowledgeable about store systems and equipment.
Assist and coach store team members on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
In designated stores, open or close the store in the absence of store management and perform required start-up, cash-handling, and cashier responsibilities.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
When leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and complete assigned point-of-sale and cash-handling activities.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and obtain and maintain a valid pharmacy license or certification as required by the state.
Complete additional activities and other tasks as assigned.