Inventory Lead

Refreshed Tech•Ashley, IN

6d•Onsite

About The Position

The Inventory Lead at Refreshed Tech leads the team responsible for inventory accuracy from the warehouse floor through the system of record. The role oversees cycle counting, unit-level UID traceability, variance research, and reconciliation of physical inventory, Odoo records, and inventory valuation. Accurate inventory supports fulfillment across sales channels, financial reporting, and bank audit requirements. The Inventory Lead works across warehouse and production operations and collaborates with Receiving, Production, Shipping, Procurement, and Finance. The role provides team leadership and training, administers inventory processes and documentation, reports on inventory performance, and recommends improvements to prevent recurring errors.

Requirements

High school diploma.
Previous leadership experience.
At least 2 years of experience in inventory control or warehouse operations.
Experience with serialized or unit-tracked inventory.
Computer skills.
Proven experience in inventory control within a warehouse, distribution, or production environment.
Strong leadership and team management skills.
Excellent problem-solving skills, including tracing discrepancies to their causes rather than simply adjusting them away.
Proficiency with ERP or warehouse management systems and barcode scanning equipment.
Working knowledge of cycle counting methods, including ABC classification and recount procedures.
Intermediate Excel or Google Sheets skills, including sorting, filtering, lookups, and pivot tables.
Good communication skills and ability to collaborate with cross-functional teams.
Attention to detail and commitment to accuracy in a high-volume, transaction-heavy environment.
Strong organizational and time-management skills.

Nice To Haves

Bilingual in English and Spanish is highly preferred.
Experience with Odoo or a similar ERP inventory module.
Knowledge of Google Suite.
Background in electronics, ITAD, or refurbishment.
Experience with physical inventory counts subject to external audit.
Certified, or able to be certified, on a pallet jack and pallet stacker.

Responsibilities

Lead and mentor inventory associates and assistant leads, providing guidance, training, and support.
Plan and assign daily count, research, and location work to ensure priorities are covered on every shift.
Set expectations for accuracy and productivity, provide regular feedback, and address performance issues with the Warehouse Manager.
Train warehouse and production staff on scanning discipline, labeling standards, and proper transaction practices.
Run the cycle count program, including daily warehouse location counts, scheduled non-warehouse location counts, and monthly raw material counts.
Count Production/Sorting by purchase order and PO stage, comparing units on hand with ordered less received quantities.
Prepare for and lead full physical inventory counts, including count sheets, recounts, and post-count reconciliation.
Maintain accurate location and bin records so physical placement matches the system.
Maintain unit-level UID and serial traceability from receipt through processing, grading, storage, and shipment.
Investigate inventory variances to root cause and document findings, including mis-picks, unrecorded moves, mislabeled units, UID swaps, and transaction errors.
Research missing, mis-shipped, or duplicated units across wholesale, live selling, and e-commerce channels.
Manage quarantine and shrinkage locations, ensuring units are reviewed and resolved and are not returned to sellable stock without documentation.
Oversee Odoo inventory transactions, including internal transfers, scrap, regrades, returns, and quantity adjustments.
Ensure inventory adjustments are documented and approved under company policy, including Finance sign-off for adjustments above Finance's threshold.
Escalate receiving discrepancies, including short shipments, overages, and damage, to Procurement.
Partner with Finance to reconcile on-hand quantities and values by location to inventory valuation and research differences.
Provide count documentation, sample pulls, and supporting records for internal reviews and bank-required inventory audits.
Identify recurring error patterns and recommend process, system, or training changes to prevent them.
Collaborate with Receiving, Production, Shipping, Procurement, and Finance to correct errors at the source.
Report count completion, inventory accuracy, adjustments, shrinkage, and aging to the Warehouse Manager and Finance.
Maintain written procedures for counts, adjustments, and location management.