Inventory Implementation & Client Engagement Specialist
About The Position
Forsite is actively looking for an Inventory Implementation & Client Engagement Specialist to join our Digital Inventory team and support the delivery and long-term adoption of remote sensing inventory products. This is a client-facing technical role focused on software training, field-to-office knowledge transfer, and ongoing specialist support throughout the client’s inventory lifecycle. The successful candidate will become a subject matter expert in a variety of remote sensing methodologies (individual tree, area-based, and satellite- based approaches) and provincial polygon-based inventory standards. This fundamental knowledge combined with an understanding of client needs will serve as a trusted resource for clients well beyond initial delivery.
Requirements
- Experience with a provincial forest tenure and regulatory context; multi-jurisdictional familiarity is an asset.
- Degree or diploma in forestry, natural resource management, or a related field
- Strong GIS skills and comfort with spatial data environments
- Good knowledge of remote sensing forest inventory approaches and products
- Solid understanding of forest inventory and harvest/silvicultural methods, with a background that bridges field and office work
- Experience reading and interpreting forest inventory data, reports, or prescriptions
- Excellent written and verbal communication skills, including the ability to translate technical concepts for diverse audiences
- Comfort working independently in client-site or remote settings with minimal supervision
- Willingness to pursue deep specialization in ITI and hex-based inventory methodology
- Willingness to do some travel
Nice To Haves
- Experience with GIS and forest inventory software
- A strong problem solver as each project brings unique challenges
- Consulting or client-facing experience
- Experience delivering, training, or coaching in a technical environment
Responsibilities
- Support remotely-sensed forest inventory projects to completion and delivery as a technical resource.
- Gather relevant information from the client and translate into technical project directives
- Gather and prepare relevant existing project specific GIS reference data
- Provide quality control/assurance on remote sensing deliverable at key steps in the process
- Synthesize individual tree and/or cell-based products into stand-based inventories whether regulated or client specific
- Develop and maintain training materials, user guides, and onboarding resources
- Participate in scoping conversations to help clients understand deliverables and set expectations on use and limitations
- Support quality review of remote sensing inventory deliverables before client handoff
- Feed client observations back to the technical team to improve products and workflows
- Collaborate with internal photo interpretation, remote sensing, and project management specialists
- Act as a final quality checkpoint before client delivery, collaborating with internal team members to catch errors, uphold accuracy standards, and foster a culture of getting it right before it goes out the door
- Contribute to project/product documentation and best-practice resources
- Deliver software training to client teams (Forsite proprietary software planning tools)
- Provide post-delivery client support, troubleshooting, and guidance
Benefits
- Comprehensive benefits package
- Professional development support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
