Inventory Fulfillment Specialist

Heavy Construction Systems Specialists, LLC•Houston, TX
•Hybrid

About The Position

We are HCSS, a company that has been developing software for construction companies for the last 40 years. Based in Sugar Land, TX, our mission is to help customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. We are looking for a Part-Time Fulfillment Specialist with high attention to detail and experience in processing and fulfilling orders to join the team and help support our customers with quality service. As a part-time employee, you will work up to 25 hours per week, Monday through Friday.

Requirements

  • Exceptional attention to detail with ability to maintain 99%+ accuracy in order processing
  • Strong organizational and time management skills to meet 2-3 day fulfillment windows
  • Excellent written and verbal communication for cross-departmental coordination
  • Ability to prioritize multiple tasks and handle urgent requests effectively
  • Problem-solving skills to identify and resolve shipping/inventory discrepancies
  • Ability to lift up to 50 pounds and stand for extended periods
  • Comfortable working in a warehouse/fulfillment environment
  • Proven ability to work independently with minimal supervision
  • Flexibility to adapt to changing priorities and special project requirements

Nice To Haves

  • Three or more years of customer service and technical experience is preferred, but candidates with entry level experience also can be considered.

Responsibilities

  • Processing GPS orders, testing and assessing quality control for each hardware order.
  • Finding faults and defects to submit for repairs in order to provide high quality products.
  • Taking ownership of learning our GPS products and our inventory process.
  • Daily documentation of each case in our CRM tool, Salesforce, and navigating through IntAcct, an accounting software.

Benefits

  • Flexible hybrid schedule
  • Medical, dental, and vision coverage with company-paid and employee-paid options
  • Paid holidays, sick days, and personal time off
  • Employee Resource Groups (ERGs) that foster connection and inclusion
  • On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
  • Dog-friendly campus and WiFi-accessible courtyards
  • 401(k) with a 5% company match
  • Coverage for employee professional development and wellness
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