Inventory Control Technician - 1st Shift- 6am to 6pm - Sat, Sun & Mon

Warehouse•Allentown, PA

1d•Onsite

About The Position

Maintain and monitor inventory levels and product movement for accuracy. This role is crucial for ensuring that our inventory data is precise and that product flow is managed effectively. The Inventory Control Technician will be responsible for various tasks related to inventory management, including audits, reconciliation, and coordination with different departments and external parties.

Requirements

Intermediate computer skills including Microsoft Office.
Accurate data entry skills.
WMS (Warehouse Management System) experience.
Document scanning and copying skills.
Basic office skills.
Good communication skills.
Ability to perform basic arithmetic.
Reading and writing skills.
Ability to understand the production schedule.
1-3 years’ experience in Inventory Control.
Experience with count back inventory reconciliation.
Experience with inventory audits for outbound shipments.
Self-starter/self-motivated; ability to work independently as well as in group settings.
Ability to interface directly with customers on inventory adjustments.
Must have experience and be knowledgeable about Food Safety or willing to receive training in Food Safety.

Nice To Haves

Experience with WMS.
Experience with Food Safety or willingness to receive training.

Responsibilities

Maintain and monitor inventory levels and product movement for accuracy.
Coordinate product and packaging material inventory use.
Perform inventory audits and cycle counts as required.
Coordinate, problem-solve, and communicate inventory issues to customers, vendors, and the Production Planner.
Coordinate the product recoup operation.
Backfill on production lines as needed.
Follow established Dock Safety policy.
Complete the Motorized Equipment Daily Inspection sheet.
Report all equipment malfunctions to manager and/or maintenance immediately.
Wear PPEs as required.
Follow safety and security policies and SOPs.
Collect samples when requested by customers.
Work with the Production Planner to coordinate packaging material changes.
Work with customers/vendors/Production Planner to resolve quality issues.
Follow Standard Operating Procedures (SOP) and specific customer work instructions.
Interface directly with customers and maintain a professional and courteous relationship.
Ensure customer requests are responded to within an hour.
Provide customers with an estimated time of completion including factual responses.
Immediately escalate to management customer complaints (i.e., inabilities to meet customer requests or customer-reported errors).
Follow food/safety SOPs and AIB standards.
Participate in pre-shift meetings and department meetings.
Maintain daily housekeeping of the operations building, equipment, break rooms, restrooms, smoke areas, etc.
Promote teamwork and assist in all areas and processes in the operation as needed/required.