Inventory Control Technician - 3rd Shift- 6pm to 4:30am - Tues - Fri

Warehouse•Allentown, PA

23h•Onsite

About The Position

This position is responsible for maintaining and monitoring inventory levels and product movement for accuracy. The Inventory Control Technician will coordinate product and packaging material inventory use, perform inventory audits and cycle counts, and coordinate the product recoup operation. They will also backfill on production lines as needed. The role requires strong computer skills, communication abilities, and basic arithmetic skills. A key aspect of the role involves interfacing directly with customers on inventory adjustments and ensuring their requests are responded to promptly. Food safety and quality are paramount, with adherence to SOPs and AIB standards expected.

Requirements

Intermediate computer skills including Microsoft office.
Accurate data entry skills.
WMS experience.
Document scanning and copying skills.
Basic office skills.
Good communication skills.
Ability to perform basic arithmetic, reading, and writing skills.
Ability to understand the production schedule.
1-3 years’ experience in Inventory Control.
Count back inventory reconciliation.
Inventory audits for outbound shipments.
Self-starter/self-motivated; ability to work independently as well in a group settings.
Interface directly with customers on inventory adjustments.
Must have experience and be knowledgeable about Food Safety or willing to receive training in Food Safety.

Responsibilities

Maintain and monitor inventory levels and product movement for accuracy.
Coordinate product and packaging material inventory use.
Perform inventory audits and cycle counts as required.
Coordinate the product recoup operation.
Backfill on production lines as needed.
Coordinate, problem solve, and communicate inventory issues to customers, vendors, and Production Planner.
Follow established Dock Safety policy.
Complete the Motorized Equipment Daily Inspection sheet.
Report all equipment malfunctions to manager and/or maintenance immediately.
Wear PPEs as required.
Follow safety and security policies and SOPs.
Collect samples when requested by customers.
Work with Production Planner to coordinate packaging material changes.
Work with customers/vendors/Production Planner to resolve quality issues.
Follow Standard Operating Procedures (SOP) and specific customer work instructions.
Interface directly with customers and maintain a professional and courteous relationship.
Ensure customer requests are responded to within an hour.
Provide customer with an estimated time of completion including factual response.
Immediately escalate to management customer’s complaint (i.e. inabilities to meet customer requests or customer reported errors).
Follow food/safety SOPs and AIB standards.