Inventory Control Specialist

TRG • Westlake, OH

5d • Onsite

About The Position

The Inventory Control Specialist performs daily inventory and warehouse activities to keep system records aligned with physical stock. The role handles stock put-away, bin and building transfers, cycle counts, transfer orders, inventory research and documentation, and daily 5S organization. It uses NetSuite, ServiceNow, Service Hub, RF scanners and Excel, and involves identifying inventory process gaps and helping implement improvements. The specialist coordinates with the repair lab, receiving, shipping and leadership, and owns assigned work through completion.

Performance is reviewed monthly against targets for completing scheduled cycle counts, inventory record accuracy, real-time scan compliance, same-day put-away, timely variance research, transfer-order accuracy and corrective-action completion. The position also supports quarterly and year-end audits, including scheduled weekend counts, and requires travel between Westlake facilities as needed.

Requirements

• High school diploma or GED.
• 1–3 years of experience in inventory control, warehouse or distribution operations.
• Hands-on experience using RF or handheld scanners for receiving, put-away, picking or counting.
• Experience processing inventory transactions in an ERP or warehouse management system (WMS).
• Working proficiency in Microsoft Excel, including VLOOKUP/XLOOKUP, filters, sorting and basic pivot tables for reports and variance research.
• Ability to safely operate a pallet jack and hand truck, and willingness to obtain forklift certification if not already certified.
• Strong attention to detail and a track record of accurate counts and paperwork.
• Effective written and verbal communication skills, including the ability to explain discrepancies clearly and keep teammates and leadership informed.
• Ability to work with urgency and prioritize time-sensitive tasks so stock keeps moving and KPIs are met.
• Ownership of work and outputs, following tasks through to completion without reminders.
• Ability to identify inventory-process gaps or recurring issues and bring forward practical solutions.
• Ability to manage daily priorities independently with minimal supervision.
• Willingness to work overtime, sometimes with limited notice, and availability to work weekends as needed for counts, audits and projects.
• Reliable transportation to travel between Westlake facilities.

Nice To Haves

• Current forklift or reach truck certification.
• Experience with NetSuite and ServiceNow.
• Cycle count or physical inventory experience, especially in preparation for an audit.
• Experience performing variance analysis and documenting root causes.
• Experience handling serialized electronics, devices or parts.
• Intermediate Excel skills, such as building pivot tables, conditional formatting or simple dashboards.

Responsibilities

• Move repaired, refurbished and returned units from the tech lab to correct warehouse bin locations.
• Put away incoming stock from receiving the same day it is received whenever possible, and review staging areas at least twice per shift so stock does not remain longer than 24 business hours.
• Use an RF scanner at the time of every bin and building transfer, and scan and verify serial numbers on serialized devices and parts.
• Pick, pack, ship and receive transfer orders between company buildings accurately and on schedule.
• Identify damaged, mislabeled or unidentified items, route them to the appropriate owner and follow up until resolved.
• Stage and move stock safely using pallet jacks, hand trucks and forklifts.
• Complete scheduled HQ cycle counts on time and accurately.
• Research and resolve inventory variances by recounting, tracing transactions in NetSuite and ServiceNow, and documenting root causes.
• Prepare for and attend monthly Cycle Count Reviews and complete assigned corrective actions by their due dates.
• Maintain complete, audit-ready count records in accordance with established SOPs.
• Support quarterly and year-end audit counts, including weekend counts when scheduled.
• Monitor recurring errors, process breakdowns and system gaps in inventory movement; document repeat errors, identify likely causes and propose fixes to the Inventory Control Manager.
• Build and maintain Excel reports using lookups, filters and pivot tables to identify aging stock, variances and staging backlogs.
• Support the Inventory Control Manager on process-improvement projects from analysis through rollout.
• Apply daily 5S practices across aisles, bins and staging areas; maintain accurate location labels and signage, and recommend bin locations to add, merge or retire.
• Assist with capacity planning and scrapping obsolete, damaged or end-of-life stock.
• Provide the Inventory Control Manager clear, timely updates on task status, blockers and discrepancies.
• Coordinate with repair lab, receiving and shipping teams to keep stock moving and resolve handoff issues.
• Escalate urgent problems, including missing high-value units or systemic system errors, on the day they are found.
• Take ownership of assigned work and its accuracy, and perform other inventory duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED