Inventory Control Specialist

Rackspace Technology•US-VA-IAD3, VA

7d•$38,213 - $55,970•Onsite

About The Position

The Inventory Control Specialist ensures the accountability and security of data center inventory. The role follows company safety policies and procedures and documented inventory controls and practices, while providing service in alignment with Rackspace Core Values, including FANATICAL support. This position is on-site at the Rackspace Data Center in Ashburn, Virginia, and requires United States citizenship. The first-shift schedule is Monday through Friday, either 7:00 a.m.–4:00 p.m. or 8:00 a.m.–5:00 p.m. The specialist manages inventory tickets and materials throughout their lifecycle, including receipts, returns, transfers, replenishment, fulfillment, shipping, receiving, and disposal. The role also handles inventory counts and reconciliations, hard-drive wiping and destruction processes, and adherence to documented standards for packaging, shipping, safety, and housekeeping. The position requires collaboration with internal and external departments, freight companies, and coworkers, as well as participation in investigations, meetings, and training. Candidates must have a high school diploma or regional equivalent and 1–2 years of experience in the role’s duties, including at least one year in a role operating a computer. Entry-level knowledge of inventory management processes and tools in a global matrixed organization, and integrated inventory control systems, is required. A bachelor’s degree, preferably in a field related to the role, is preferred.

Requirements

United States citizenship is required.
High school diploma or regional equivalent required.
1–2 years of work experience in the role’s duties required.
At least one year of experience in a role operating a computer.
Entry-level knowledge and experience with inventory management processes and tools in a global matrixed organization.
Entry-level knowledge of integrated inventory control systems.
Ability to learn and follow company safety policies, procedures, and requirements, including required certifications.

Nice To Haves

Bachelor’s degree, preferably in a field related to the role.

Responsibilities

Manage and process internal tickets with limited supervision.
Process equipment returning to the secured inventory stockroom.
Execute physical movements of inventory.
Maintain meticulous 5S and housekeeping practices.
Participate in root cause analysis to investigate customer-impacting events.
Participate in regularly scheduled inventory-related meetings.
Assist in training new and existing controllers.
Learn and demonstrate understanding of safety policies, procedures, and requirements, including obtaining required certifications.
Address inquiries from other internal and external departments.
Stock materials following industry handling standards.
Process hard drives containing data through drive-wiping and destruction processes.
Process requisitions and reinstatements.
Participate in counts and assist with reconciliation for the cycle-counting process.
Process all return materials, including sub-assembly build.
Pull and assign items to fulfill customer contracts and upgrades.
Replenish inventory using kanban and min/max methodology.
Process materials for disposal.
Coordinate inbound and outbound shipments and communicate properly with freight companies.
Process international shipments according to industry standards and process inbound receipts required for custom products.
Package shipments according to documented company standards and complete shipping and receiving documentation.
Process inter-organization transfers.
Demonstrate full performance in a continuous, consistent, and measurable manner.
Provide enthusiastic Fanatical Support to customers and coworkers.
Communicate honestly and transparently to build trust with customers and coworkers.