Inventory Control Specialist

Tractor Supply Company•Washington Township, PA

About The Position

The Inventory Control Specialist supports store operations by maintaining inventory control, receiving accuracy, and compliance routines. The role carries out receiving, inventory adjustments, reconciliation, transfers, buybacks and returns to vendor (RTV), compliance activities, and reporting, in partnership with the Store Operations Manager. The position also supports customer service and store operations, including receiving and stocking freight, completing inventory reviews and assigned tasks, operating store equipment, and assisting customers with loading purchases. The specialist must follow company processes and safety guidelines, complete required documentation accurately and on time, and obtain licenses or certifications as business needs require. Other duties may be assigned. Work is generally indoors in a moderately noisy environment, with work also required in outdoor lots and potentially adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours. The position is non-sedentary and requires moving throughout the store and outdoor areas, operating equipment, and handling merchandise.

Requirements

  • Must be at least 18 years old and have a valid driver's license.
  • Must be able to read, write, and count accurately, regardless of education level.
  • Must be able to work varied shifts, including nights, weekends, and overtime as dictated by business needs.
  • Must be able to operate a forklift and other equipment related to the job safely, properly, efficiently, and accurately.
  • Must be able to move and transfer merchandise weighing up to 50 pounds and push or pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
  • Must be able to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders; occasionally lift or reach merchandise overhead; and move throughout the store for an entire shift.
  • Must be able to access all store areas safely and handle or be in contact with birds/poultry.
  • Must have the physical and mental ability to perform the job duties and successfully complete required training and certifications.
  • Must be able to travel as required in support of district needs.

Nice To Haves

  • Shipping/receiving experience.
  • Retail experience and/or farming, ranching, pet/equine, or welding knowledge.
  • High school diploma or equivalent.
  • Basic computer skills or experience.
  • Basic math skills.
  • Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.

Responsibilities

  • Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
  • Deliver Legendary Customer Service using the GURA approach: greet customers, uncover their needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
  • Reinforce customer-service behaviors through customer engagement, Team Member coaching, and accountability for execution.
  • Complete forklift and propane inspections and key propane use as required.
  • Pull OMNI orders in the morning and support BOPIS/OMNI reconciliation routines.
  • Complete BOPIS and BODFS reconciliation reports according to company standards.
  • Receive Direct POs, Mixing Center and Bulk Center freight, and DC receiving transfers, including new and open transfers.
  • Key truck receipts, execute the truck unload plan, stage totes for the Freight Team Leader, and complete the Loader Feedback Survey.
  • Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards.
  • Create Fill to Capacity picklists for the Freight Team as assigned.
  • Key inventory adjustments and correct or adjust discrepancies according to company processes and Store Operations Manager direction.
  • Review the Negative On Hand Report and complete required follow-up.
  • Review and execute buyback and RTV processes.
  • Check ACT for assigned tasks and complete receiving, inventory, and compliance actions.
  • Key daily defectives, print the Summary Report, and submit it to the Store Operations Manager.
  • Complete Fire Extinguisher sign-off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous-waste disposal requirements.
  • Complete monthly food expiration reviews for Feed/Food and Registers.
  • Check the High Dollar List and find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
  • Process UPS/FedEx shipments, freight claims, used-oil recycling, and used-tire recycling where applicable.
  • Complete Layaway, Special Order, Raincheck, INR, RGO, Open and New Transfers In, and Verify Ship to Store Orders reviews.
  • Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
  • Operate a forklift, baler, cash register/computer, and other equipment as needed, and assist customers with loading purchases.
  • Complete documentation associated with job duties accurately and promptly.
  • Obtain licenses or certifications as required by the business.
  • Promote a safe and productive work environment and follow company safety training and guidelines.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid life and disability insurance.
  • Paid parental leave.
  • Tuition reimbursement.
  • Adoption and surrogacy assistance.
  • Benefits are available to full-time and part-time Team Members, subject to the stated eligibility conditions for part-time new hires.
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