Inventory Control Specialist

Tractor Supply Company•Millis, MA

About The Position

The Inventory Control Specialist supports store operations by maintaining inventory control, receiving accuracy, and compliance routines. The role completes receiving, inventory adjustments, reconciliations, transfers, buybacks and returns to vendors (RTVs), compliance tasks, and reporting, in partnership with the Store Operations Manager. The position also supports customer service, store equipment operation, merchandise handling, and other duties as assigned.

Requirements

  • Must be at least 18 years of age.
  • Must possess a valid driver's license.
  • Must be able to read, write, and count accurately, regardless of education level.
  • Must be able to complete required training and certifications for business needs.
  • Must be able to travel as required in support of district needs.
  • Must be able to communicate effectively with Team Members and customers using written and verbal communication skills.
  • Must be able to process information and merchandise through the point-of-sale system.
  • Must be able to handle and be in contact with birds/poultry.
  • Must be able to perform the listed physical tasks with or without reasonable accommodation, including operating equipment, moving merchandise, and working throughout the store.

Nice To Haves

  • Shipping/receiving experience.
  • Retail experience and/or knowledge of farming, ranching, pets/equine, or welding.
  • Basic computer skills or experience.
  • Basic math skills.
  • Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
  • High school diploma or equivalent.

Responsibilities

  • Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
  • Provide Legendary Customer Service using the GURA approach: greet customers, uncover their needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
  • Reinforce customer service behaviors through customer engagement, Team Member coaching, and accountability for execution.
  • Complete forklift and propane inspections and key propane use as required.
  • Pull OMNI orders in the morning and support BOPIS/OMNI reconciliation routines.
  • Complete BOPIS and BODFS reconciliation reports according to company standards.
  • Receive Direct POs, Mixing Center freight, Bulk Center freight, and DC receiving transfers, including new and open transfers.
  • Key truck, execute the truck unload plan, stage totes for the Freight Team Leader, and complete the Loader Feedback Survey.
  • Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards.
  • Create Fill to Capacity picklists for the Freight Team as assigned.
  • Key inventory adjustments and correct or adjust inventory discrepancies according to company process and Store Operations Manager direction.
  • Review the Negative On Hand Report and complete required follow-up.
  • Review and execute buybacks and RTV processes.
  • Check ACT for assigned tasks and complete receiving, inventory, and compliance actions.
  • Key daily defectives, print the Summary Report, and submit it to the Store Operations Manager.
  • Complete Fire Extinguisher sign-off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous waste disposal requirements.
  • Complete monthly food expiration reviews for Feed/Food and Registers.
  • Check the High Dollar List; find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
  • Process UPS/FedEx shipments, freight claims, used oil recycling, and used tire recycling where applicable.
  • Complete Layaway Review, Special Order Review, Raincheck Review, INR Review, RGO Review, Open and New Transfers In Review, and Verify Ship to Store Orders.
  • Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
  • Operate a forklift, baler, cash register/computer, and other equipment as needed, and assist customers with loading purchases.
  • Complete all documentation associated with job duties accurately and on time.
  • Obtain licenses or certifications as needed by the business.
  • Promote a safe and productive work environment and follow company safety training and guidelines.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid life and disability insurance.
  • Paid parental leave.
  • Tuition reimbursement.
  • Adoption and surrogacy assistance.
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