Inventory Control Specialist

The Franklin Group•Idaho Falls, ID

6d•Onsite

About The Position

Franklin Building Supply (FBS) is a 100% Employee Owned lumber and building material company with over 45 years of business experience and locations across Idaho and Nevada. FBS serves professional home builders, providing materials and installation services for a wide range of products. The company also manufactures products like trusses, cabinets, doors, and granite countertops. FBS is committed to continuous improvement, investing in tools, equipment, and training to help its team reach its potential. They offer competitive compensation and benefits, and have been recognized as a Best Place to Work in Idaho for seven consecutive years.

Requirements

Must demonstrate strong attention to detail and thoroughness, particularly in pricing accuracy and returns handling, where errors have direct financial impact.
Ability to obtain forklift certification within 30 days.
Ability to lift, walk, climb, bend, stoop, and handle materials throughout the shift.
Willingness to learn lumber grades and building material identification.
Must be able to work outdoors in varying weather conditions.
Maintain a friendly, respectful, and approachable demeanor with coworkers and customers.
Arrive on time daily and complete tasks within established timelines.
Be flexible, collaborative, and committed to supporting team needs.
Some processes must be done before opening or after closing business for the day. Some processes must be completed regardless of schedule or hours worked that day.
Demonstrate a willingness to take on tasks beyond primary responsibility and teach others when needed.
Basic understanding of hand and power tools.
Communicate openly and clearly, ask questions when unsure, and work constructively with feedback.
Demonstrate discipline, self-motivation, and a positive attitude.

Nice To Haves

Bilingual: Spanish/English
Previous experience using inventory or pricing software, or basic computer systems.
Proficiency in Microsoft Office, especially Excel and Outlook.
Prior experience working in BisTrack.
Openness to feedback and ability to apply constructive criticism.

Responsibilities

Execute management of critical inventory processes and tasks such as management of special-order received not allocated and the location special order credit/supplier return process.
Manage commodity and retail pricing for both the Boise and Caldwell locations, ensuring pricing accuracy and timely updates.
Enter counts into BisTrack, identify discrepancies, and reconcile variances promptly.
Submit final count reports with notes, communicating findings and discrepancies to management.
Assist sales and yard personnel by verifying stock levels and product availability.
Investigate negative inventory reports and resolve issues through analysis and follow-up.
Handle all returns, including product quality, warranty, overstock, and special-order returns, most of which occur in the retail store. Identify, tag, inspect, and track returns according to vendor standards.
Communicate with vendors to request and process return approvals, maintaining positive, partner-focused relationships with vendors.
Generate supplier returns, process RMAs, and maintain records from initiation through completion.
Ensure customer credits are issued once vendor reimbursement is confirmed.
Maintain organization and visibility within the return area.
Professionally resolve customer disputes, load customer vehicles, and represent the company positively.
Communicate proactively with sales, vendors, and yard leadership on discrepancies and concerns impacting workflow.
Operate equipment safely, including forklifts and hand tools, maintaining a clean and safe work environment.
Adjust approach and priorities to meet changing yard and retail needs.
Take ownership in identifying process improvements, supporting coworkers, and contributing beyond assigned tasks.
Manage location credits, Negative Quantity on Hand, Past Due list, Non Stock with Quantity on Hand, Special Order Received not Allocated, Open Supplier Returns past 6 Months, Returns, Supplier Return follow-through.
Perform other responsibilities as assigned.