Inventory Control Specialist

Tractor Supply Company•North Cornwall Township, PA

About The Position

The Inventory Control Specialist supports store operations by maintaining inventory control, receiving accuracy, and compliance. The role carries out receiving, inventory adjustment, reconciliation, transfer, buyback/return-to-vendor, compliance, and reporting processes, partnering with the Store Operations Manager on inventory control, receiving standards, and process follow-up. The Specialist also provides customer service, assists with store operations and equipment, and completes related documentation accurately and on time. The role requires a flexible, service-oriented team member who can work scheduled shifts at varied hours, including nights and weekends, and overtime as business needs dictate. Work is generally indoors in a moderately noisy environment, with work on hard-surface floors and in outdoor lots, including adverse weather. Shifts generally last at least four hours and may exceed eight hours. The position is non-sedentary and requires moving throughout the store and outdoor areas, operating equipment, handling merchandise, and completing required training and certifications.

Requirements

Must be at least 18 years old and have a valid driver's license.
Must be able to read, write, and count accurately, regardless of education level.
Must be able to work varied hours, days, nights, weekends, and overtime as business needs dictate.
Must be able to operate a forklift and other equipment safely, properly, efficiently, and accurately.
Must be able to move merchandise weighing up to 50 pounds and push or pull merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
Must be able to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders; occasionally lift or reach overhead; and move throughout the store for an entire shift.
Must be able to safely access all store areas, including the selling floor, side lot, stock area, and register area.
Must be able to handle and be in contact with birds/poultry.
Must have the written and verbal communication skills needed to communicate effectively with team members and customers.
Must be able to process information and merchandise through the point-of-sale system.
Must successfully complete required training and certifications for business needs.
Must be able to travel as required in support of district needs.

Nice To Haves

Shipping and receiving experience is preferred but not required.
Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
High school diploma or equivalent is preferred but not required.
Basic computer skills or experience.
Basic math skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
Deliver Legendary Customer Service using the GURA approach: greet customers, uncover their needs and wants, recommend product solutions, and ask to add value and appreciate the customer.
Reinforce Legendary service behaviors through customer engagement, Team Member coaching, and accountability for execution.
Complete forklift and propane inspections and key propane use as required.
Pull morning OMNI orders and support BOPIS/OMNI reconciliation routines, including completing BOPIS and BODFS reconciliation reports to company standards.
Receive Direct POs, Mixing Center freight, Bulk Center freight, and DC receiving transfers, including new and open transfers.
Key truck receipts, execute the truck unload plan, stage totes for the Freight Team Leader, and complete the Loader Feedback Survey.
Stock and tag direct vendor freight, front and side-lot DC freight, and leather footwear according to process standards.
Create Fill to Capacity picklists for the Freight Team as assigned.
Key inventory adjustments and correct or adjust discrepancies according to company process and the Store Operations Manager's direction.
Review the Negative On Hand Report and complete required follow-up.
Review and execute buyback and return-to-vendor processes.
Check ACT for assigned tasks and complete receiving, inventory, and compliance actions.
Key daily defectives, print the Summary Report, and submit it to the Store Operations Manager.
Complete Fire Extinguisher sign-off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous-waste disposal requirements.
Complete monthly food-expiration reviews for Feed/Food and Registers.
Check the High Dollar List and find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
Process UPS/FedEx shipments, freight claims, used-oil recycling, and used-tire recycling where applicable.
Complete Layaway, Special Order, Raincheck, INR, RGO, Open and New Transfers In, and Verify Ship to Store Orders reviews.
Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
Operate forklifts, balers, cash registers/computers, and other equipment as needed, and assist customers with loading purchases.
Complete documentation associated with job duties accurately and promptly.
Obtain licenses or certifications as needed by the business and perform other duties as assigned.