Inventory Control Specialist

Parts Town•Addison, IL

10d

About The Position

The Inventory Control Specialist, internally known as Keeper of the Stockpile, is responsible for ensuring the accuracy of more than 190,000 items held in stock. Working on a small, fast-paced inventory control team, the specialist works across inventory positions and develops a deep understanding of Parts Town’s operations. The role focuses on investigating inventory discrepancies, identifying parts, and improving the accuracy and efficiency of inventory processes.

Requirements

Able to work Monday through Friday, 9:30 AM–6:00 PM.
Passion for customer service and problem-solving.
Strong attention to detail, passion for excellence, and ability to thrive in a fast-paced environment.
Enjoy working in a small-team environment.
Excellent time-management and organizational skills.
Ability to navigate computer screens.
Proficiency with Microsoft Office.
Previous parts support experience.
Ability to move around for long periods and lift 40 pounds unassisted.
Excellent communication skills and proficiency in spoken and written English.

Responsibilities

Determine root causes of recurring shipment and customer issues to continuously improve efficiency.
Regularly count physical inventory to resolve discrepancies and confirm quantities in the inventory management system.
Use reporting to research missing parts and correct inventory records.
Use parts breakdowns, schematics, wiring diagrams, and manufacturer contacts to identify part number information.
Handle escalated parts-identification discrepancies from the Receiving team and verify that the correct parts were placed into inventory.
Perform other duties as assigned.