About The Position

The Inventory Control Shift Manager manages, controls, and directs all inventory control operations, including Receiving, Stockroom, Shipping, and Inventory Analysis. This position is responsible for ensuring inventory accuracy, operational efficiency, employee development, cost control, customer satisfaction, and full compliance with company safety, quality, security, and operational requirements. The role provides leadership to Inventory Control teams by recruiting and retaining qualified employees, establishing measurable performance expectations, delivering ongoing coaching, and developing training and succession plans. The Shift Manager monitors operational metrics, attendance, training documentation, project timelines, and individual development goals while promoting accountability, recognition, teamwork, and continuous improvement. The Inventory Control Shift Manager also develops and executes strategies that support campus and Workcell objectives. This includes analyzing trends, improving data collection and measurement systems, eliminating non-value-added activities, managing departmental costs, facilitating physical inventories, and implementing efficient processes and work instructions. The successful candidate must demonstrate strong leadership, communication, analytical, customer-service, and problem-solving skills. The individual must be able to lead large teams during challenging situations, communicate effectively with employees and senior management, respond promptly to internal and external customer concerns, protect confidential information, and ensure consistent adherence to Jabil policies and procedures.

Requirements

  • Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Advanced PC skills, including training and knowledge of Jabil’s software packages.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Strong knowledge of global and regional logistics operations and industry.
  • Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
  • Strong financial and analytical ability.
  • Proficiency in managing business analytics to determine optimum company footprint.
  • Strong knowledge of international direct and indirect taxes as well as global customs regimes.
  • Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
  • Strong and convincing communication skills.
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
  • HS Diploma and three years' experience, including one year in supervisory role.
  • Or a combination of education, experience and/or training.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Manages, controls, and directs all inventory control operations, including Receiving, Stockroom, Shipping, and Inventory Analysis.
  • Ensures inventory accuracy, operational efficiency, employee development, cost control, customer satisfaction, and full compliance with company safety, quality, security, and operational requirements.
  • Provides leadership to Inventory Control teams by recruiting and retaining qualified employees, establishing measurable performance expectations, delivering ongoing coaching, and developing training and succession plans.
  • Monitors operational metrics, attendance, training documentation, project timelines, and individual development goals while promoting accountability, recognition, teamwork, and continuous improvement.
  • Develops and executes strategies that support campus and Workcell objectives.
  • Analyzes trends, improves data collection and measurement systems, eliminates non-value-added activities, manages departmental costs, facilitates physical inventories, and implements efficient processes and work instructions.
  • Participates in interviewing, evaluating, and selecting qualified candidates who meet operational and cultural expectations.
  • Coaches Inventory Control leaders and staff on consistent, professional, and effective interviewing and hiring practice.
  • Partners with Human Resources and recruiting teams to monitor open positions, candidate progress, and staffing needs.
  • Monitors employee turnover and identifies trends, root causes, and opportunities for improvement.
  • Develops and implements retention strategies based on employee feedback, operational needs, and turnover analysis.
  • Evaluates staffing levels regularly and develops hiring plans to maintain adequate operational coverage.
  • Identifies individual and team strengths and development needs on an ongoing basis.
  • Creates and/or validates training curriculum in area of responsibility.
  • Coaches and mentors Inventory Control staff to deliver excellence to every internal and external customer.
  • Creates and manages succession plans for Inventory Control function.
  • Recognizes employee contributions and communicates team accomplishments to leadership and the department.
  • Asks relevant questions and encourages employees to provide feedback, share ideas, and participate in discussions.
  • Recognizes individual communication preferences and adjusts the communication approach to support understanding and engagement.
  • Facilitates weekly communication meetings to exchange departmental information, updates, concerns, and ideas.
  • Establishes clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
  • Solicits ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team.
  • Provides ongoing coaching and counseling to team member based on feedback.
  • Recognizes employees’ contributions and accomplishments, expresses appreciation for their efforts, and fosters a work environment where team members feel valued and proud of their performance.
  • Performs team member evaluations professionally and on time.
  • Drives individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
  • Coordinates the activities of large teams, establishes clear priorities, and maintains focus, communication, and operational continuity during critical or high-pressure situations.
  • Ensures recognition and rewards are managed fairly and consistently in area of responsibility.
  • Communicates operational priorities, performance expectations, process changes, and safety requirements clearly across all shifts.
  • Maintains effective shift pass-downs to ensure open issues, risks, and action items are communicated accurately.
  • Provides timely updates to senior management regarding performance, staffing, inventory concerns, and operational challenges.
  • Escalates safety, quality, inventory, and production-impacting issues through the appropriate channels.
  • Communicates decisions consistently to prevent confusion or different expectations between teams and shifts.
  • Documents coaching conversations, process changes, and important operational decisions when required.
  • Collaborates effectively with Manufacturing, Planning, Logistics, Human Resources, and external partners.
  • Encourages open communication while maintaining confidentiality and professionalism.
  • Resolves conflicts constructively and promotes respectful communication throughout the department.
  • Verifies that employees understand instructions by requesting feedback and following up on execution.
  • Knows and understands the campus strategic directions.
  • Defines, develops and implements an Inventory Control strategy, which contributes to the campus strategic directions.
  • Develops an understanding of the Workcell business strategy as it pertains to Inventory Control.
  • Provides regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
  • Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
  • Utilizes tools to monitor departmental cost and cost trends, striving continuously to improve value.
  • Provides feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
  • Drives continuous improvement through trend reporting analysis and metrics management.
  • Assesses the adequacy of data gathering methods utilized by the workcells.
  • Assures that procedures and work instructions are efficient and not redundant.
  • Offers new ideas and suggestions for improvement.
  • Identifies and implements new practices and processes.
  • Demonstrates a commitment to customer service; anticipates, meets, and exceeds expectations by solving problems quickly and effectively; making customer issues a priority.
  • Facilitates any physical inventories as necessary.
  • Establishes new measurement systems if/where possible.
  • Exchanges knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensures 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
  • Ensures all sensitive and confidential information is handled appropriately.
  • Reads, analyzes, interprets and communicates regarding common scientific and/or technical journals, financial reports, and legal documents.
  • Responds to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Presents information to top management, public groups, and/or boards of directors.
  • Solves practical problems and deals with a variety of concrete variables in situations where only limited standardization exists.
  • Interprets a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Adheres to all safety and health rules and regulations associated with this position and as directed by supervisor.
  • Complies and follows all procedures within the company security policy.
  • May perform other duties and responsibilities as assigned.

Benefits

  • Competitive compensation plan
  • Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
  • 401K match
  • Employee Stock Purchase Plan
  • Paid Time Off
  • Tuition Reimbursement
  • Life, AD&DJBL TA - Job Requisition Process Status, and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Pet Insurance
  • Adoption Assistance
  • Annual Merit Increases
  • Community Volunteer Opportunity
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