Inventory Control / Inbounds CSR

Vitality Staffing • North Bergen, NJ

10h • Onsite

About The Position

We are seeking a highly motivated Inventory Control / Customer Service Representative to join our team. This role requires strong multitasking skills, the ability to work in a fast-paced environment, and excellent communication abilities. You will be responsible for assisting customers, processing inbounds and ensuring that inventory records are accurate at all times.

Requirements

• Strong ability to interact and communicate professionally with customers, drivers, vendors, and warehouse management.
• Warehousing-Logistics inventory control experience would be preferred but not required. Training will be provided.
• Strong organizational skills with high accuracy in data entry and record-keeping.
• Must have strong problem-solving skills, and must have the ability to deal with numbers, mathematical conversions, product codes.
• Proficient in MS Excel, MS Word, MS Outlook. Comfortable handling heavy emails and learning all our internal systems software’s.
• Able to collaborate in a team environment but also work independently when needed.
• Comfortable managing multiple priorities under time constraints.
• Must speak, write, and read English.
• Must have own transportation for commuting purposes.

Nice To Haves

• College Degree Preferable
• Spanish-speaking ability is a plus.

Responsibilities

• Handle heavy phone calls and emails, responding promptly and assertively to all customer inquiries.
• Address and resolve any issues related to orders and keep our customers informed.
• Handle efficiently the inbounds processing and all the related paperwork.
• Ensure that all inventory records are accurate at all times.
• Handle recordkeeping, keep track, maintain, monitor, identify discrepancies by using a computerized inventory control system and making the required adjustments as needed.
• Effective communication and interaction with our Warehouse Managers and staff to coordinate recounts as needed or request any essential information needed for an efficient response to our customers’ inquiries.
• Maintain accurate records, input data into our internal systems, spreadsheets, and handle any other clerical tasks assigned by the manager (running reports, spreadsheets, pick documents, inbounds receipts, filing, scanning, copying).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree