Inventory Control Coordinator

Zimmer US, Inc.•Boston, MA
•$23 - $27

About The Position

The Inventory Control Coordinator controls and communicates field and distributor inventory, both physically and systematically, through monitoring, traceability, and reconciliations. The position supports department goals, particularly optimizing field inventory levels, protecting company assets, and improving customer satisfaction. The office location is Norwood, Massachusetts. The role uses inventory systems and shipping programs to manage inventory movements, investigates variances and disputed inventory, and coordinates reporting, returns, exchanges, and distributor account terminations. It also supports strategic inventory requests, asset placement and recovery, loose inventory requests, and cycle counts. Duties must comply with applicable regulations and standards, including FDA Quality System Regulation and ISO standards. The listed duties may not comprise every essential function of the role. The position may require vendor credentialing and includes travel of up to 5%. Frequent walking, standing, bending, stooping, and lifting up to 50 pounds are required. Expected compensation is $23.00–$27.00 per hour.

Requirements

  • High school diploma, GED, or equivalent experience required.
  • Computer literacy and intermediate to advanced familiarity with Microsoft Excel.
  • Strong customer service orientation.
  • Strong written and verbal communication skills, including the ability to foster positive relationships with internal and external personnel.
  • Results-oriented approach and ability to accomplish work in a team environment.
  • Strong attention to detail and ability to follow written and oral standard operating procedures.
  • Enthusiasm and willingness to learn.
  • Ability to work unsupervised on assigned tasks.
  • Analytical skills, particularly in process improvement and problem solving.
  • Highly developed organizational skills and ability to handle multiple high-priority tasks or projects concurrently.
  • Ability to perform frequent walking, standing, bending, and stooping, and to lift up to 50 pounds.
  • Frequent lifting is required.

Nice To Haves

  • One to two years of experience in a warehouse environment.
  • Experience with inventory control practices and data analysis.

Responsibilities

  • Use inventory systems such as SMS, ZSIS, and DCS, along with FedEx programs, to loan, receive, ship, issue, and monitor inventory.
  • Investigate inventory variances and disputed inventory, work across departments to identify root causes and recommend solutions, and manage disposition and reporting, including brand rationalization and product recalls.
  • Facilitate returns and exchanges of expiry-dated or calibrated products between warehouse and field personnel as required.
  • Generate regular weekly and monthly reports, prepare ad hoc reports, and review and reconcile missing or late inventory reports daily.
  • Support communication and administrative functions related to termination of distributor inventory accounts.
  • Assist with strategic inventory requests and fulfillment.
  • Monitor and assist with asset placement and recovery through collaboration with sales and operations.
  • Coordinate and accurately log inventory outflow for loose inventory requests.
  • Conduct cycle counts in offices and accounts.
  • Perform all duties in compliance with applicable regulations and standards, including FDA Quality System Regulation and ISO standards.

Benefits

  • Development opportunities
  • Employee resource groups (ERGs)
  • Flexible working environment
  • Location-specific competitive total rewards
  • Wellness incentives
  • Culture of recognition and performance awards
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