Inventory Control Coordinator (3PL Warehousing)

NA Freight Forwarding Inc•Mississauga, ON

4d•CA$45,000 - CA$55,000•Onsite

About The Position

The Inventory Control Coordinator is responsible for maintaining the accuracy, integrity, and reliability of inventory throughout the warehouse. This role performs cycle counts, investigates inventory discrepancies, validates system data against physical inventory, and supports root cause analysis to improve inventory accuracy and operational efficiency. Working closely with the Client Operations & Inventory Manager, Warehouse Operations, and Client Solutions coordinators, this role combines hands-on warehouse activities with analytical problem-solving to ensure inventory records are accurate, customer expectations are met, and continuous improvement opportunities are identified. Success in this role means inventory records are accurate, reliable, and trusted by customers and internal teams. A successful Inventory Control Coordinator is detail-oriented, analytical, and naturally curious. They investigate discrepancies thoroughly, identify likely root causes, communicate findings clearly, and support corrective actions that reduce recurring errors. They become a trusted resource, maintain strong system knowledge, and contribute to continuous improvement across warehouse operations.

Requirements

Exceptional attention to detail and accuracy with the ability to maintain a high level of inventory accuracy
Natural curiosity and enjoys investigating problems and determining root causes
Highly organized with excellent time management skills
Patient, methodical, and disciplined when following procedures
Collaborative team player who communicates professionally
Continuous improvement mindset with a desire to make processes better
Previous experience in warehouse operations, inventory control, logistics, or a related field is preferred
Experience working with Warehouse Management Systems (WMS), RF scanning technology, and inventory reporting tolls is an asset
Knowledge of ISO standards would be considered an asset
Ability to obtain and maintain required warehouse equipment certifications, including forklift, skyjack/scissor lift, and working at heights certifications (NAFG will provide required training and certification opportunities)
Analytical: Solid understanding of mathematic basics with the ability to problem-solve
Accuracy: Strong attention to detail with the ability to investigate discrepancies and identify potential to identify root causes, and reconcile physical inventory against system records
Communication: Strong communication skills with the ability to clearly communicate inventory issues, findings, and recommendations to the Inventory Manager and internal teams
Processes: Ability to follow established processes while identifying opportunities for continuous improvement
Organization: Strong organizational skills with the ability to manage cycle count schedules, reporting requirements, and competing priorities
Computer: Proficient computer skills with the ability to learn and utilize Warehouse Management Systems (WMS) and reporting tools

Nice To Haves

Previous experience in warehouse operations, inventory control, logistics, or a related field is preferred
Experience working with Warehouse Management Systems (WMS), RF scanning technology, and inventory reporting tolls is an asset
Knowledge of ISO standards would be considered an asset

Responsibilities

Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals, operational excellence, and organizational success.
Live the company core values and support a respectful, organized, safety-conscious, and service-focused work environment.
Collaborate cross-functionally with Warehouse Operations, Client Solutions teams, and management to resolve issues and improve processes
Communicate inventory issues, findings, and recommendations clearly and professionally
Support operational teams during peak business periods as required
Promote a culture of inventory accuracy, accountability, and continuous improvement
Perform scheduled cycle counts and physical inventory counts to maintain inventory accuracy
Validate inventory integrity by reconciling physical inventory against Warehouse Management Systems (WMS) records
Verify inventory movements are completed accurately and in accordance with established procedures
Assist with customer inventory audits and physical inventory events
Investigate inventory discrepancies, shortages, overages, damages, transaction errors, and misplaced inventory
Research inventory issues and prepare findings for review by the Inventory Manager
Assist in identifying root causes of inventory discrepancies and support corrective and preventative actions (CAPA)
Verify inventory locations, inventory status, and product holds to ensure inventory accuracy
Maintain accurate material dimensions, weights, product attributes, and inventory master data
Operate RF scanners and warehouse technology to accurately complete inventory transactions
Support implementation of new inventory control procedures and process improvements
Safely operate forklifts and other material handling equipment as required
Produce accurate inventory reports, inventory consumption reports, and variance reports
Support inventory forecasting, replenishment planning, and inventory availability reviews through accurate reporting
Monitor inventory accuracy trends and identify opportunities for process improvements
Ensure inventory records support customer expectations and operational performance
Contribute to continuous improvement initiatives that improve inventory accuracy, warehouse efficiency, and reporting quality