Inventory and Shipping Specialist II

Rinchem•Surprise, AZ

About The Position

As an Inventory and Shipping Specialist, you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times. Extremely fast paced, candidate must possess excellent customer service skills. These individuals serve as load planners for all Intel deliveries. Rinchem is an innovative chemical management solutions provider with proven expertise in creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals, gases, and hazardous goods. Rinchem works with Fortune 500 and regional customers in exciting industries like semiconductors and electronics, biotech, pharmaceutical, aerospace and defense, and other manufacturing industries to streamline some of the most complex and demanding supply chains. Rinchem has active operations in the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia. Founded in 1976, Rinchem provides its customers with world-class warehousing, trucking, international freight forwarding, logistics technology, and data analytics to bring the highest performance and value to its clients’ supply chains. The company manages a diverse network of temperature-controlled and hazardous material warehouses in locations across the globe. Additionally, Rinchem has an extensive team of hazmat-trained drivers and a large fleet of specialty vehicles including temperature-controlled, hazmat-customized trucks and trailers. Rinchem’s transportation and warehousing network are linked through the company’s proprietary, web-enabled software Chem-Star® that provides customers with real-time visibility into inventory location and status. In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak’s deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology.

Requirements

High School Diploma or GED
At least 3 years of customer service experience
Ability to initiate and maintain relationships with internal and external customers
Ability to create accurate, meaningful, and professional correspondence
Ability to learn system(s) of record
Accurate data entry
MS Office suite skills and experience (MS Word, MS Excel, MS Outlook, and MS PowerPoint)
Familiarity with NCR/CAPA system and ability to help determine root cause and make suggestions for continuous improvement
Ability to obtain IMDG, IATA, and other Regulatory Certifications as needed
Ability to work both independently and in a team-oriented, collaborative environment is essential
Self-directed and motivated; able to take initiative on one’s own
Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
Ability to absorb new ideas and concepts quickly
Must be able to handle flexible schedule.
Strong data entry skills
Strong attention to detail

Nice To Haves

Some college preferred.

Responsibilities

Performs inventory receipt entry in the Chem-Star WMS and/or customer system(s) of record.
Processes specialized customer transactions in Rinchem’s and/or customer system(s) of record (Hold, damaged, disposition)
Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of record
Research inventory discrepancies
Performs QC checks on outbound, staged shipments.
Answers basic questions about delivery and inventory
Provides truck driver directions
Receives and makes calls for LTL appointments.
Schedules Rinchem dock appointments for both internal and external customers
Answers emails regarding basic questions about inventory, transportation scheduling, etc. (internal and external customers)
Generates specialized shipping paperwork (BOLs, Manifests, IATA, IMDG) that may include calculating truck weight and determining load capacity
Performs general administrative work for the CSC that includes, but not limited to the following: Entering POI data, Opening & routing mail, Visitor’s log, filing/record retention, Archiving records and managing facility office supplies
Acts as liaison with service center visitors
Trains backup [or 2-in-a-box] to perform all functions for their assigned responsibilities.
Enters Customer Records and handles PO Process with Customer