Associate, Inventory Analyst

L3HHCM20•Hamilton, ON

4d•Onsite

About The Position

As a subsidiary of L3Harris Technologies and within the Communications & Spectrum Dominance (CSD) Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, national security, search & rescue and airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

Requirements

Knowledge of inventory, supply chain, and production control processes
Strong analytical and query skills to investigate, comprehend and drive resolution of all aspects of material and supply chain issues
Strong oral and written communication skills
Ability to learn and grow within a fast paced environment
Good interpersonal skills
Ability to prioritize workload and coordinate activities inter-company and amongst multiple departments
Competent user of Microsoft Office tools with an emphasis on Word & Excel, PowerPoint,
Team player attitude with a high sense of urgency to respond to time-sensitive issues
Action oriented/results driven

Nice To Haves

CPIM Certification is an asset
Knowledge of repair scheduling and capacity planning
Knowledge of ISO9000/AS9100 standards is an asset
Experience with Export Controls, ITAR and controlled goods a plus
Experience in aerospace/military product support an asset

Responsibilities

Assist in the management and coordination of the end to end activities of the repair and upgrade process, to ensure successful completion and return of the customer’s product.
Communicate to the internal Customer Service team, on a regular basis the status of the service event actions including issues impacting delivery as promised and/or contracted.
Resolve and escalate issues impacting on time deliveries and revenue recognition
Participate in the maintenance of a capacity plan and repair schedule for the Service Centers
Facilitate regular meetings with Service Centers and the internal teams to ensure customer and revenue commitments are being met
Track and communicate due in Returned Material Authorization (RMA) to the Service Center and Materials team. Pre-stage material and resources to meet customer commitments
Ensure repair data is complete and accurate in the ERP system
Update entries into U.S Government IUID registration site
Report Service Center RTAT overall and Customer experience RTAT
Track data accuracy and provide feedback to Service Providers and WSC Management Team
Monitor, validate, and report on data accuracy and support provided
Identify inventory avoidance/reduction opportunities
Assist the management of inventory via rework or scrap